Nailiah Williams
Richmond,CA
Summary
Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals.
Overview
2026
2026
years of professional experience
Work History
Candy Sales Associate
See's Candies
El Cerrito, California
09.2022 - Current
- Copied, sorted, and filed records of office activities and transactions.
- Created custom-packed chocolate boxes and gift sets by customers' request.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Provided timely, courteous, and knowledgeable responses to customers over the phone.
- Communicated with customers and employees to answer questions and address complaints.
- Adhered strictly to cash handling procedures at all times.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Helped customers find specific products, answered questions, and offered product advice.
- Demonstrated product features and benefits for customers' needs.
Pizza Clerk
Domino's Pizza
Boise , Idaho
10.2021 - 08.2022
- Hands-on skills such as lifting, washing, and cooking.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Greeted customers in person and over the phone, taking orders for pizza.
- Verified accuracy of orders before delivery or pick up by customers.
- Maintained knowledge of current menu items and promotions at all times.
Youth Leader
Californians for Justice Education Fund
Oakland, ca
- I was coached by community organizers on campaigning, fundraising, delegating, and pursuing leadership skills.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Implemented conflict resolution techniques to manage disputes among youth, promoting a positive group dynamic.
- Developed solid on-phone communication skills through voter phone banking.
Education
Some College (No Degree) - History
San Francisco State University
San Francisco, CAHigh School Diploma -
Gateway To College
Oakland, CASkills
- Bookkeeping
- Database entry
- Microsoft Excel, Word, and Outlook
- Cash handling
- Opening and closing
- Sales expertise
- Customer service and satisfaction
- Verbal and writing communication
- Telephone etiquette
- Cash management
Timeline
Candy Sales Associate
See's Candies
09.2022 - Current
Pizza Clerk
Domino's Pizza
10.2021 - 08.2022
Youth Leader
Californians for Justice Education Fund
Some College (No Degree) - History
San Francisco State University
High School Diploma -
Gateway To College
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