Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Naim Abdulhakim

Toledo

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Work History

Customer Service Representative

Banner Mattress And Furniture
Toledo
  • Assisted customers with inquiries and provided accurate information.
  • Handled customer complaints and resolved issues promptly.
  • Processed orders and maintained accurate records in the system.
  • Utilized communication tools to connect with customers effectively.
  • Educated customers about products and services offered by the company.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Public Service Assistance

Crab island
Toledo
  • Assisted customers with inquiries and provided information about services offered.
  • Collaborated with team members to develop promotional materials for local initiatives.
  • Responded promptly to customer feedback, ensuring a positive service experience.
  • Supported administrative tasks, including filing, data entry, and report preparation.
  • Created reports summarizing customer feedback and suggestions.
  • Greeted visitors and answered incoming calls in a professional manner.
  • Provided excellent customer service to members of the public who visited the office.

Education

Associate of Arts - Digital Technology

Owens Community College
Perrysburg, OH
04-2000

Skills

  • Team collaboration
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Feedback analyst
  • Microsoft Word
  • Analytical thinking
  • Team management
  • Leadership
  • Time management
  • Attention to detail
  • Data entry

Accomplishments

  • Completed Fatherhood Program
  • First-Aid Certified
  • CDCA (chemical dependency counselor assistant) training
  • Completed Empowered for Excellence Program Successfully

Timeline

Customer Service Representative

Banner Mattress And Furniture

Public Service Assistance

Crab island

Associate of Arts - Digital Technology

Owens Community College

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