Naima Garcia
Brooklyn,NY
Summary
To obtain interpersonal work in the field of physical wellness.
Overview
5
5
years of professional experience
Work History
Front Desk Administrative Assistant
Bathhouse
Brooklyn, NY
01.2019 - Current
- Conducted research using various media sources to obtain relevant data.
- Mitigated risk by promoting regulatory compliance for representative licensing and contracting protocol.
- Developed corporate objectives and strategies collaborating on quality metrics such as SLA,KPI as well as strategizing with cross-functional teams on improvement measures related to quality.
- Assessed upcoming projects to forecast projected resource requirements.
Front Desk Receptionist/Trainer
Equinox
New York, New York
9 2018 - 07.2019
- Maintained accounting requirements by discussing fees, preparing contracts and invoicing clients.
- Kept detailed track of order inventories and verified timing and specifications of additional requests based on known customer preferences.
- Created fitness programs catered to clients' needs.
- Health/dietary advisor
Sales Consultant
AT&T
10 2015 - 5 2016
- Fostered relationships with customers to expand customer base and enhance loyalty and retention.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
- Handled credit and debit card payment processing to complete purchasing experience.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Performed inventory maintenance and processed end of day financial transactions to manage storefront e-commerce.
Bank Teller
JP Morgan Chase
7 2014 - 10 2015
- Developed thorough profess. language/ rapport
- Earned role as ATM and vault custodian
- Monitored multiple databases to keep track of all branch inventory
Education
BA - Business Marketing Management
Northwood University
2014
Certification - Massage Therapy
Swedish Institute
New York, NY04.2022
Skills
- Administrative skills
- Communication
- Account management
- Front office management
- SaaS
- Data entry
- Appointment confirmation
- Cash transactions
- Administrative skills
- Fitness/training
Affiliations
South Georgia Tech NJCAA Basketball Champion
Basketball coach for The Computer School
Timeline
Front Desk Administrative Assistant
Bathhouse
01.2019 - Current
Front Desk Receptionist/Trainer
Equinox
9 2018 - 07.2019
Sales Consultant
AT&T
10 2015 - 5 2016
Bank Teller
JP Morgan Chase
7 2014 - 10 2015
BA - Business Marketing Management
Northwood University
Certification - Massage Therapy
Swedish Institute