Summary
Overview
Work History
Education
Skills
Timeline
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Naima Ibrahim

Burlington

Summary

Dynamic Pharmacy Technician with proven problem-solving skills at CVS Pharmacy, enhancing workflow and ensuring precise medication dispensing. Recognized for cultivating strong customer relationships and maintaining confidentiality. Adept at optimizing processes and delivering exceptional service, contributing to a seamless pharmacy experience. Passionate about teamwork and committed to patient care excellence.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
10.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.

Restaurant Server

Tandoor
01.2019 - 09.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Associate of Science - Health Care Administration

Community College of Philadelphia
Philadelphia, PA
05-2025

High School Diploma -

PA Cyber School
Pittsburgh, PA
06-2022

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Medication dispensing
  • Prescription filling

Timeline

Pharmacy Technician

CVS Pharmacy
10.2022 - Current

Restaurant Server

Tandoor
01.2019 - 09.2022

Associate of Science - Health Care Administration

Community College of Philadelphia

High School Diploma -

PA Cyber School

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Naima Ibrahim