Summary
Overview
Work History
Education
Skills
Golfing
Languages
Timeline
Generic

Naima McCall

Tiverton,RI

Summary

Proven to excel in high-pressure environments, I enhanced guest experiences and sales at Capri Seafood by leveraging exceptional customer service and adept cash handling. Skilled in memory retention and teamwork, I consistently ensured service quality and efficiency, significantly contributing to positive guest feedback and operational success.

Overview

3
3
years of professional experience

Work History

Server

Afrique D'lounge
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Capri Seafood
10.2021 - 04.2024
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Covid Clinic Front Desk Coordinator

CDC
03.2021 - 05.2021
  • Greeted visitors and upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Updated client records accurately and efficiently, ensuring data integrity within the system.
  • Maintained strict confidentiality when handling sensitive client information in accordance with company policies.

Education

High School Diploma -

Classical High School
Providence, RI
06.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Memory retention

Golfing

I Golf for leisure after serving as my high schools team captain.

Languages

German
Native or Bilingual

Timeline

Server

Afrique D'lounge
05.2024 - Current

Server

Capri Seafood
10.2021 - 04.2024

Covid Clinic Front Desk Coordinator

CDC
03.2021 - 05.2021

High School Diploma -

Classical High School

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Naima McCall