Summary
Overview
Work History
Education
Skills
Core Competencies
Professional Attributes
Timeline
Generic

Naima Ramoutar-George

Brooklyn

Summary

Dedicated and highly organized healthcare administrative professional with over 6 years of experience in patient admissions, front desk operations, medical records coordination, and surgery scheduling support. Proven track record of providing exceptional service to patients and families while ensuring all registration, insurance, and consent documentation is complete and accurate. Skilled in working independently, maintaining patient confidentiality, managing clinical communication, and contributing to quality improvement initiatives.

Overview

12
12
years of professional experience

Work History

Administrative Care Coordinator

The Hirsh Center for Arthritis and Sports Medicine
05.2023 - Current
  • Serve as the first point of contact for all patients and family members, providing a warm welcome and gathering accurate demographic, insurance, and financial information.
  • Coordinate pre-visit registration, obtain required consent forms, and prepare patient charts.
  • Partner with surgery scheduler to ensure accuracy and timeliness of surgical case preparation.
  • Handle inquiries, schedule appointments, and maintain patient comfort throughout the visit.
  • Receive and process patient payments, adhering to proper cash handling procedures.
  • Serve as a communication bridge between lobby and clinical staff, enhancing workflow.
  • Support HIPAA-compliant documentation preparation and routing.
  • Contribute to internal quality improvement initiatives.

Admissions Coordinator → Student Finance Advisor

Florida Career College
05.2021 - 05.2023
  • Managed admissions for incoming students, ensuring all documentation and compliance requirements were met.
  • Assisted families through financial aid processes including FAFSA and loan applications.
  • Maintained complete and accurate student files, ensuring data integrity.
  • Provided enrollment and scheduling support in collaboration with academic departments.

Administrative Assistant

DaVita Advanced Dialysis
08.2019 - 03.2021
  • Provided full administrative support for dialysis operations and clinical staff.
  • Managed supply orders, tracked inventory, and processed invoices.
  • Supported compliance efforts by maintaining organized and audit-ready documentation.

Front Desk Receptionist

Y2K Pediatrics, Inc.
07.2013 - 06.2019
  • Managed front desk duties including check-in/check-out, scheduling, and payments.
  • Verified insurance and coordinated referrals and follow-ups for pediatric patients.
  • Maintained confidential medical records in compliance with HIPAA standards.

Education

Diploma -

Atlantic Technical Center High School
Coconut Creek, FL
05.2013

Skills

  • Microsoft Office Suite (Word, Excel, Outlook)
  • Electronic Health Records (EHR/EMR)
  • Fax
  • Copier
  • Multi-line Phone Systems
  • Typing Speed: 45–50 WPM
  • Proficient in Windows and Mac OS environments

Core Competencies

  • Patient Admissions & Registration
  • Surgery Scheduling Assistance
  • Medical Records Management & Chart Prep
  • Consent Form Collection & Verification
  • Insurance Verification & Financial Contracting
  • Reception & Multi-Line Switchboard Operation
  • Payment Collection & Cash Handling
  • HIPAA Compliance & Patient Confidentiality
  • MS Office
  • EHR/EMR Systems
  • Medical Terminology
  • Patient Service
  • Conflict Resolution & Comfort Care

Professional Attributes

  • Highly dependable with a strong sense of integrity and confidentiality
  • Excellent time management and prioritization skills
  • Clear and professional communicator, both verbal and written
  • Strong collaborator who thrives in fast-paced healthcare settings
  • Committed to delivering a positive patient experience

Timeline

Administrative Care Coordinator

The Hirsh Center for Arthritis and Sports Medicine
05.2023 - Current

Admissions Coordinator → Student Finance Advisor

Florida Career College
05.2021 - 05.2023

Administrative Assistant

DaVita Advanced Dialysis
08.2019 - 03.2021

Front Desk Receptionist

Y2K Pediatrics, Inc.
07.2013 - 06.2019

Diploma -

Atlantic Technical Center High School

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