Dynamic professional with a proven track record in sports management and customer service, notably at Brain Coyle Center though Park Board and SUBWAY®Restaurants. Excelled in team collaboration and problem-solving, enhancing operational efficiency and cleaning customer satisfaction. Skilled in project management and interpersonal communication, consistently achieving and surpassing goals with a positive and professional approach.
Overview
2
2
years of professional experience
Work History
Sports Management
Jennifer Webber
420 15th Avenue South, Minneapolis, MN, 55454
06.2024 - 08.2024
Monitored and analyzed key performance indicators to inform decision-making processes aimed at driving continuous improvement in sports management operations.
In the mornings till 4:30 we had programs for kids felid trips each intern got a group of kids
Supported game-day operations by managing equipment inventory and providing assistance to coaching staff as needed.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Continuously evaluated program policies and procedures to ensure alignment with best practices in the field of recreational sports management.
Maintained professional demeanor by staying calm when addressing unhappy or angry kids and parents .
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Took stats for Mens League & High School League both basketball tournaments
Planned a special event ( Dhaanto Somali Cultural Preformance)
Managed a Dance Group
Sandwich Artist
SUBWAY®Restaurants
Maple Grove, MN
07.2022 - 12.2023
Operated the cash register with accuracy, ensuring proper handling of transactions.
Kept workplace clean and organized in line with restaurant policies.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Accurately operated cash register to process customer payments.
Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Prepared salads, soups and sandwiches for customers.
Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Prepared and served hot and cold sandwiches based on customer preferences.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Reconciled receipt totals, cash and credit payments to address shortages.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Greeted guests, promoted specials, and took orders.
Kept kitchen, counter and dining areas cleaned and sanitized.
Increased speed of service through effective multitasking and time management skills.
Demonstrated during shift respect, friendliness and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Strengthened communication skills and social anxiety through regular interactions with others.
Developed and maintained courteous and effective working relationships.
This was my first job and i learned a lot from it my one problem and it wasn't a problem in the summer but when school started i couldn't be as flexible with shifts.
Education
No Degree -
Osseo Senior
Osseo
06-2026
Skills
Fast Learner
Quick Learner
Teamwork and Collaboration
Problem-Solving
Multitasking and Organization
Team Collaboration
Interpersonal and Social Skills
Scheduling
Public Speaking
Project Management
Strong Academic Record
Positive Attitude
Team Leadership
Organizational Skills
Self Motivation
Professionalism
Team Development
Fluent in Somali
Accomplishments
Achieved A performance by completing many tasks like getting dresses measurements with accuracy and efficiency but i did make a few mistakes like time and caterers but i learned from them.
Elected by the youth of my community to be on the youth council of cedar riverside& elected by the youth and young adults on the youth council to be the vice president
Leadership Award
I collaborated with my team members very well. I got some student put of their comfort zone and so did they. Once i am passionate about something i hope everyone can succeed.
Languages
Somali
Full Professional
Interests
Youth mentor, providing guidance and support to empower the next generation of leaders
Passionate about balancing physical health with mental and emotional wellness
Watching Movies and TV Shows
Fundraising Events
Reading
Avid Reader
I enjoy helping others and giving back to the community