Experienced with troubleshooting hardware and software issues to ensure smooth IT operations. Utilizes effective communication skills to assist users and resolve technical problems efficiently. Knowledge of various operating systems and networking protocols.
IT professional with experience in technical support and troubleshooting. Strong focus on team collaboration, ensuring reliability and adaptability in dynamic environments. Skilled in hardware and software diagnostics, network configuration, and customer service. Known for clear communication, problem-solving, and dedication to achieving results.
Work History
Math Tutor
SUNY Erie Community College
02.2025 - Current
Explained math concepts in caring and encouraging environment to help kids thrive and learn.
Assisted struggling students in building a strong foundation in basic math skills to improve overall performance in advanced courses.
Utilized diverse teaching strategies and resources to help students better understand math concepts.
Collaborated with teachers to align tutoring strategies with classroom instruction for seamless reinforcement of key concepts.
Interim Director, Student Leadership and Engagement at SUNY Buffalo State UniversityInterim Director, Student Leadership and Engagement at SUNY Buffalo State University