Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nain Nardiello

Montgomery,AL

Summary

Seeking a demanding and rewarding career that fully utilizes my talents and experiences. Have over 10 years in operations management as well as experienced in medical field.

Overview

20
20
years of professional experience

Work History

Store Manager

Family Dollar
10.2020 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Assistant Store Manager

Unique Ecigs
03.2018 - 05.2020
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Field Consultant

Coverall Health-based Cleaning Systems
05.2016 - 12.2017
  • Responsible for operations management of a territory consisting of accounts totaling $110,000 and over 175 customer accounts
  • Duties include maintaining retention of accounts monthly, solicitation of special services to existing and potential customers, helping company affiliated franchise owners maintain and increase their business through ongoing training and business recommendations, ensuring supervision of all first time cleaning is up to company expectation, attending weekly meetings and conference calls to discuss monthly goals, and conducting in-person inspections of customer facilities to ensure Franchise Owners are meeting customer expectations.

Regional Administrative Assistant

Coverall Health Based Cleaning Systems
05.2015 - 12.2016
  • Assisted General Manager with Franchise presentations, ordered and processed all customer supply billing, created customer and Franchise Business owners files, answered, screened and transferred inbound phone calls, received and directed visitors and clients, performed general clerical duties including photocopying, faxing, and mailing, retrieved documents from filing system, handled requests for information and data, resolved administrative problems and inquiries, prepared and modified documents including correspondence, reports, memos, and emails, scheduled and coordinated meetings and appointments for General Manager, prepared agendas for meetings, opened, sorted, and distributed incoming correspondence, maintained office supply inventories, and coordinated and maintained records for staff, telephones, parking, and petty cash.

Medical Billing Specialist

Sunshine Physician Services
04.2015 - 07.2015
  • Submitted claims to insurance companies, appealed claims that were denied and/or corrected claims, posted insurance payments and made necessary adjustments to accounts, called insurance companies regarding unpaid claims, worked correspondence, took over the phone payments from patients, answered all billing questions from patients, worked several programs at once such as Intergy, Navicure, Sevocity, and provided medical records for insurance companies.

Property Manager

Public Storage
01.2011 - 04.2015
  • In charge of all operations of the property, ensured all maintenance work orders are submitted, assisted District Manager with Auction sales, called and collected money from delinquent accounts, rented storage spaces and facilitated the lease process, sold merchandise to facilitate customers' storage needs, provided customer service and handled all customer complaints, managed cash and made daily deposits, and ensured the property is clean and units are rent-ready at all times.

Assistant Store Manager

Ross Stores
04.2007 - 11.2010
  • In charge of operations, employee scheduling, opening and closing the store, training and certifying employees on all store programs, interviewing and screening, handling deposits and preparing cashier tills, receiving and processing merchandise, performing floor resets and planograms, and overseeing front end cashiers, markdowns, receiving room, and security personnel.

Assistant Manager

Walgreens
10.2005 - 02.2007
  • Opened and closed business, performed floor resets and planograms, assisted pharmacist, received and processed merchandise, managed cash and made deposits, trained new employees, made price changes and ads, and provided customer service.

Shift Supervisor

CVS
08.2004 - 09.2005
  • Opened and closed business, received and processed merchandise, ordered merchandise and store supplies, performed floor resets and planograms, managed cash and made deposits, and provided customer service.

Education

High School Diploma -

Lawrence High School
Lawrence, MA
05.1988

Some College (No Degree) -

Edison State College
Fort Myers, FL

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Customer Service Management
  • Training and mentoring
  • Store Opening and Closing
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory Management
  • Cash Management
  • Store Merchandising
  • Shift Scheduling

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

Family Dollar
10.2020 - Current

Assistant Store Manager

Unique Ecigs
03.2018 - 05.2020

Field Consultant

Coverall Health-based Cleaning Systems
05.2016 - 12.2017

Regional Administrative Assistant

Coverall Health Based Cleaning Systems
05.2015 - 12.2016

Medical Billing Specialist

Sunshine Physician Services
04.2015 - 07.2015

Property Manager

Public Storage
01.2011 - 04.2015

Assistant Store Manager

Ross Stores
04.2007 - 11.2010

Assistant Manager

Walgreens
10.2005 - 02.2007

Shift Supervisor

CVS
08.2004 - 09.2005

High School Diploma -

Lawrence High School

Some College (No Degree) -

Edison State College

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Nain Nardiello