Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naina Rai

Denver,CO

Summary

Experienced with operational management, driving efficiency and productivity across departments. Utilizes strategic planning and project management to streamline processes and enhance performance. Track record of implementing innovative solutions to meet organizational objectives.

Overview

16
16
years of professional experience

Work History

Operations Executive

Liquor Store
02.2023 - Current
  • Collaborated on operational support tasks to achieve common goal.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
  • Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
  • Managed budgets effectively while balancing competing priorities, ensuring optimal allocation of resources towards critical projects.

Personal Care Assistant

Colorado Spirit Home Care
02.2011 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Cashier Team Lead

Libations Wine & Spririts
03.2021 - 02.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Restocked and organized merchandise in front lanes.

Certified Nurse Aide Technician

Sandalwood Manor
11.2009 - 12.2011
  • Developed trust and rapport with patients through empathetic listening, demonstrating compassion in addressing their concerns.
  • Upheld privacy standards according to HIPAA guidelines when discussing sensitive patient information with other healthcare professionals or family members involved in the care plan process.
  • Improved patient care by efficiently managing daily tasks such as bathing, dressing, and feeding patients.
  • Contributed to a safer environment by carefully monitoring vital signs and reporting any changes to nursing staff.
  • Collaborated with interdisciplinary healthcare teams to ensure optimal patient care and communication.

Education

Associate of Arts - Major English/ Sociology

Damak Multiple Campus
Jhapa Nepal
03-2006

Skills

  • Operations management
  • Operational excellence
  • Operations oversight
  • Team leadership
  • Cost reduction
  • Organizational development

Timeline

Operations Executive

Liquor Store
02.2023 - Current

Cashier Team Lead

Libations Wine & Spririts
03.2021 - 02.2023

Personal Care Assistant

Colorado Spirit Home Care
02.2011 - Current

Certified Nurse Aide Technician

Sandalwood Manor
11.2009 - 12.2011

Associate of Arts - Major English/ Sociology

Damak Multiple Campus

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