NAIOME PERSAUD
Oceanside,NY
Summary
Dynamic law enforcement professional with extensive experience at the City of New York Police Department. Proven expertise in emergency management and conflict de-escalation, enhancing community trust and safety. Skilled in report writing and criminal investigations, consistently achieving compliance and reducing incidents through proactive engagement and effective communication.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
10
10
years of professional experience
Work History
Police Officer
City of New York Police Department
10.2019 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Traffic Enforcement Agent
City of New York Police Department
04.2018 - 10.2019
- Delivered consistent results while working independently or collaboratively within diverse teams.
- Streamlined ticket processing by utilizing electronic devices for citation issuance, increasing efficiency and reducing errors.
- Increased compliance with traffic laws by conducting routine patrols and identifying repeat offenders.
- Reduced accidents at intersections by directing traffic during peak hours and special events.
Medical Office Assistant
Osei-Tutu Pediatrics
08.2015 - 04.2018
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Coordinated successfully with healthcare providers to ensure timely delivery of test results and prescription refills for patients.
- Increased accuracy of billing processes by carefully reviewing invoices and verifying insurance coverage before submission.
Education
Associate of Science - Science Education
Queensborough Community College
Oakland Gardens, NY01-2015
Skills
- Report writing
- Conflict de-escalation
- Emergency management
- Relationship building and management
- De-escalation techniques
- Criminal investigations
- Community engagement
- Medical terminology knowledge
Timeline
Police Officer
City of New York Police Department
10.2019 - Current
Traffic Enforcement Agent
City of New York Police Department
04.2018 - 10.2019
Medical Office Assistant
Osei-Tutu Pediatrics
08.2015 - 04.2018
Associate of Science - Science Education
Queensborough Community College
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