Summary
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Naiomy Rodriguez Soto

Kissimmee,FL

Summary

Motivated customer service, sales and beauty professional seeking increasing responsibility in retail and beauty environment. Remarkable leading new employees and maximize team performance. Skilled Cashier specializing in sales, service, team leadership, skin care, make up, and hair specialist.

Work History

Cashier

Burlington
Kissimmee, FL
06.2023 - 10.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed returned merchandise by strictly following store return and exchange procedures.

Education

Cosmetology Degree - Cosmetology

Osceola Technical College
Poinciana, FL
05-2024

High School Diploma -

Celebration High School
Celebration, FL
05-2023

Skills

  • Cash Register Operation
  • Payment Processing
  • Customer Service
  • ID Verification
  • Organizational Skills
  • Mathematical Skills
  • Fast learner
  • Bilingual (English and Spanish)
  • Punctual
  • Interpersonal Skills
  • Good at teamwork

Affiliations

  • Volunteer work at the Russel Home cutting hair.
  • Volunteer at the Junior Achievement Inspire.
  • Volunteer at Church to give food to the homeless.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Cashier

Burlington
06.2023 - 10.2023

Cosmetology Degree - Cosmetology

Osceola Technical College

High School Diploma -

Celebration High School
Naiomy Rodriguez Soto