Naiquan Parkes

• Strengthened team collaboration by actively participating in staff meetings and sharing insights about effective pest management strategies.
• Safeguarded public health by effectively managing pests known to cause harm or transmit diseases such as rodents, insects, or wildlife intruders.
• Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
• Prepared detailed reports to provide information on pest activity and recommend corrective actions.
• Applied chemical solutions on building surfaces to eliminate pests.
• Exceeded company performance benchmarks by consistently achieving high customer satisfaction ratings and low callback rates.
• Performed detailed site assessments to identify potential pest-related risks or hazards before initiating treatments.

I was a former employee with Allied Universal as a Security Officer for Patrick Henry Mall, which is located in Newport News, VA.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Reported suspicious activities and persons to law enforcement.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Checked and verified photo identification prior to granting facility access.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.

• Pressed and folded items upon arrival in store to increase visual appeal.
• Encouraged customers to find accessories and other upsell items to complete ensembles.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Processed incoming stock and documented product information to manage inventory levels.
• Greeted customers, identified needs and provided product advice.
• Maintained organized store environment to foster pleasant shopping experiences.
• Restocked shelves and organized displays in alignment with merchandising standards.
• Monitored customers for signs of security concerns and escalated issues to management.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
• Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
• Addressed customer feedback and complaints to maximize satisfaction.
• Trained and mentored new staff on cleaning and safety protocols.
• Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
• Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
• Monitored staff performance and provided feedback to drive productivity.
• Coordinated with outside vendors to provide supplies and equipment for staff.
• Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.

• Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Checked credentials and identifying paperwork for all incoming employees and visitors.
• Answering phone calls and walkie talkie
• Manage, process, and dispatch customer's orders in a timely manner
• Used the job's system software to check in and out intermodal trailers and containers, print out missing Bill of Lading (BOL) that were not in the file cabinet
• Performs inspection on all inbound and outbound intermodal units

• Developed and maintained comprehensive inventory system to track equipment and supplies.
• Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
• Trained and mentored new staff on cleaning and safety protocols.
• Established and enforced safety protocols and guidelines for staff.
• Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
• Coordinated with outside vendors to provide supplies and equipment for staff.
• Addressed customer feedback and complaints to maximize satisfaction.
• Scheduled and prioritized tasks to staff, overseeing work completion.

• Ensured that physical inventories are completed, records are reconciled, and discrepancies are investigated and resolved.
• Review requests for final events when lost, damaged, or destroyed personal properties are reported to determine whether adequate controls and precautions were exercised.
• Completed final move-out walk-throughs with tenants to identify required repairs.