Naiseem Campbell

Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Maintained detailed records of customer interactions, transactions and comments for future reference.

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Resolved customer complaints promptly and efficiently.

Assisted customers with product inquiries and recommendations.

Processed customer transactions accurately and efficiently.

Gathered customer feedback through surveys and used the data to improve customer service.

Developed positive relationships with customers through friendly interactions.

Retained knowledge of all current promotions, and led the process for stock and markdowns.
Managed and handled delivery orders for the establishment weekly; furthermore, audited inventory and replenished stock.
Responsible for opening and closing the store in rotation, in addition to carrying out start and end-of-day cash reconciliation.

Explained menu options to guests, offered suggestions and took orders for food and beverages.

Took orders from customers accurately and in a timely manner.

Handled money transactions accurately while following company procedures for handling cash payments.

Operated POS terminals to input orders, split bills, and calculate totals.

Ensured accuracy in processing payments to maintain financial integrity and customer trust.

Provided excellent customer service to ensure satisfaction.

Greeted customers, answered questions, and recommended specials to increase profits.

Interacted with business users to analyze the process and gather the requirements, making necessary changes to schema objects to fulfill their reporting and business needs.
Responsible for cleaning theaters, bathrooms, lobbies, and concession stands/kitchen during closing.
Responsible for opening and closing the store in rotation, in addition to carrying out start and end-of-day cash reconciliation.
Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction, and processing orders as needed.
Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing. Effectively communicated promotions, discounts, and special offers to customers at the point of sale.

Closely worked with management to lead a team of 7+ interns in training for incoming seasonal traffic.
Opened new and renegotiated contracts with businesses that used a supplemental amount of company products.
Replaced signage to promote upcoming items in collaboration with the company.
Efficiently met the requirements of daily tasks received from the manager.

Specialized in restocking shelves and merchandising, and helping to arrange items for a more visually appealing store to maximize sales.
Assisted with inventory, purchase orders, and storage necessary for the establishment weekly.
I hosted customers and worked the register in all aspects of retail transactions during rush sales hours for big events.

Prepared and assisted with materials for various projects, activities, or events aimed at the company's production of sportswear.
Collaborated with management and reached out to local children’s sports events to engage with and give back to the community.
Operated stock machinery, and constantly accommodated customer feedback on store assets.
Accessorized displays for exclusive merchandising and contracted vendors to set up delivery schedules.

Handled returns and exchanges while ensuring customer satisfaction.