Naisha Acosta Surillo
Nebraska City,NE
Summary
Experienced production supervisor adept at keeping operations moving smoothly and efficiently. Comfortable meeting demanding manufacturing targets. Brings several years of progressive leadership experience in production environments. Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
10
10
years of professional experience
Work History
Production Supervisor
Skylark Meats
Omaha, Nebraska
09.2023 - Current
- Created detailed reports outlining progress on various projects.
- Resolved any conflicts between employees in a professional manner.
- Developed comprehensive training programs for new hires in order to increase productivity.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Maintained accurate records of daily production activities.
- Assisted with troubleshooting equipment malfunctions or operational problems as needed.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Trained new staff on production processes and procedures.
- Ensured safety regulations were followed by all personnel in the production area.
- Communicated effectively with other departments to ensure smooth workflow from start to finish.
- Coordinated resources across multiple teams and projects as needed.
- Monitored inventory levels and ordered materials as needed to maintain production operations.
- Planned production operations while establishing priorities and sequences for manufacturing processes.
- Supported safety programs to reduce and eliminate employee injuries.
- Conducted performance reviews to identify and rectify areas for skill improvement.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
Production Lead
Cargill Meat Solutions Corporation
Nebraska City , NE
08.2022 - 08.2023
- Identified areas of improvement and implemented changes accordingly.
- Established standard operating procedures for each task within the production line.
- Analyzed data from past production runs to identify trends or issues.
- Resolved conflicts between staff members when necessary.
- Controlled labor costs by ensuring that workers are working efficiently.
- Tracked progress against objectives and reported regularly on progress made.
- Maintained an accurate inventory of raw materials and supplies.
- Assisted in training new personnel in the use of tools and equipment.
- Coordinated production schedules and assigned tasks to employees.
- Monitored the quality of products during production process.
- Worked closely with management team to develop long-term plans for growth.
- Developed strategies for improving efficiency, productivity, and cost-effectiveness in the production line.
- Ensured safety regulations were followed by all staff members.
- Investigated customer complaints regarding product quality or defects.
- Equipped team members with proper hand tools, supplies and power equipment to safely and efficiently perform jobs without time-consuming interruptions during production.
- Checked machinery operation visually, addressed issues by performing minor maintenance and escalated serious problems to management or maintenance personnel.
- Oversaw workstation setup and operation and mobilized production line and shift employees to meet customer quality standards and schedules.
- Coordinated material supply to assembly line, regulated flow of finished goods to warehouse and fulfilled order requirements.
- Checked finished products to ensure quality and that industry standards were met before use.
- Reported problems or concerns with quality, processes, equipment, materials and labor to supervisor.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Set up and operated production machinery according to specific standards and protocols of company.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Produced quality products by palletizing, packaging and assembling finished items.
- Used daily system logs to document production information, discussing issues with management.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
Production Trainer
Cargill Meat Solutions Corporation
Nebraska City, Nebraska
08.2020 - 08.2022
- Troubleshot technical problems related to production machinery or equipment operations.
- Provided guidance to employees regarding the use of equipment and tools.
- Monitored the progress of trainees throughout their training period.
- Designed individualized development plans based on each employee's needs.
- Resolved conflicts between staff members by providing timely coaching and counseling services.
- Developed innovative ways of improving existing production processes and methods.
- Analyzed production reports to identify areas where additional training is needed.
- Conducted assessments to evaluate employee performance in terms of knowledge, skills and abilities.
- Collaborated with other departments such as Human Resources and Quality Assurance to ensure that standards are met.
- Ensured compliance with applicable laws, regulations, policies, and procedures concerning safety, health, and environmental protection within the workplace.
- Maintained accurate records of employee attendance at all training sessions.
- Organized and facilitated group activities designed to enhance learning experiences for new hires.
- Created and implemented standard operating procedures for production processes.
- Facilitated team meetings with management and staff to discuss productivity issues.
- Adapted teaching methods according to individual learning styles.
- Provided feedback on job performance during regular reviews with employees.
- Instructed new team members on correct procedures for operations.
- Documented performance, safety and customer service needs to improve operations.
- Evaluated the effectiveness of training programs, making adjustments as necessary.
- Maintained detailed records of training sessions and participant progress.
- Utilized feedback to continuously improve training methods and content.
- Monitored employee progress, offering constructive feedback for improvement.
- Led by example, upholding company policies and exemplifying desired behaviors.
- Coordinated with management to identify training needs and opportunities.
- Explained goals and expectations required of trainees.
Machine Operator
Cargill Meat Solutions Corporation
Nebraska City , NE
06.2018 - 08.2020
- Coordinated with other departments to ensure efficient workflow processes.
- Provided technical support for customers in resolving complex issues.
- Reviewed documents for accuracy prior to submission or publication.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Audited company's legal documents to verify compliant policies and procedures.
- Load raw materials into machines according to specified measurements.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Carry out regular safety checks on machinery prior to operation.
- Adjusted machine settings according to production requirements.
- Inspect finished workpieces to ensure conformance with specifications.
- Unload finished products from machines onto conveyors or other transport systems.
- Adjust machine settings to complete tasks accurately.
- Monitor the feed and speed of machines during the machining process.
- Troubleshoot malfunctions in equipment or processes.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Observe machine operations to detect any problems or defects in the finished product.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Keep detailed reports of maintenance activities performed on machinery.
- Set up and operate machine tools to produce precision parts and instruments.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Prepared machine for production processes by equipping with required tools and parts.
- Verified production orders prior to starting set-up.
- Monitored and observed production line to watch for pile-ups and jams.
- Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
- Started up, shut down and checked water and wastewater treatment processes.
- Conducted regular safety audits to identify potential hazards or risks within working environment.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
- Documented and recorded critical metrics in database related to pressure, temperature, level and flow data to maintain and update accurate repair logs.
Deli Customer Service Clerk
Walmart
Nebraska City, NE
08.2017 - 06.2018
- Greeted customers and answered questions regarding deli products.
- Operated cash register to complete transactions quickly and accurately.
- Received deliveries from vendors and checked quality of product before stocking it on shelves or refrigerators.
- Resolved customer complaints promptly and professionally.
- Documented and entered special orders for event catering and party trays.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Processed payments on cash register and counted back bills and change to patrons.
- Provided friendly customer service while taking orders for sandwiches, salads, soups, and other deli items.
Quality Control Inspector
Dakota provisions
Huron, South Dakota
09.2014 - 02.2018
- Performed first article inspection on incoming raw materials.
- Ensured that all products met customer requirements prior to shipment.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Participated in internal and external audits to ensure compliance with applicable regulations.
- Trained new employees on proper use of test equipment and inspection techniques.
- Tested finished goods prior to shipment according to established protocols.
- Generated reports summarizing inspection results, defect trends, and other statistical data.
- Wrote detailed reports outlining performance, quality and defect rates.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Analyzed plans, specifications and blueprints to understand product requirements.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Calibrated products to match design and operational specifications.
- Notified supervisors or other relevant personnel of test or production issues.
- Identified production concerns and worked with supervisors to understand and remedy situations.
Education
BBA - Business Administration And Management
Nuc University
Bayamon, Puerto Rico 06-2024
Skills
- Production target management
- Assembly and production
- Quality Control
- Schedule Management
- Continuous Improvement
- Audit management
- Materials Handling
- Logistics
- Quality Assurance
- Shift checklists
- Workflow Optimization
- Process Improvement
- Scheduling Coordination
- Inventory Management
- Print Production
- Records administration
- Training and mentoring
- Data Analytics
- Health and safety compliance
- Equipment monitoring
- Manufacturing
- Production and processing
- Staff Management
- Process Documentation
- Materials Management
- Worker Training
- Business Management
- Inventory Coordination
- Operations Management
- Project Management
- Activity reporting
- Production Management
- Digital Archiving
- Check processing
- Cash Handling
- Customer Service
- Customer Complaint Resolution
- Payment Collection
- Account Management
- Telephone management
- Cash Management
- Guest Services
Languages
Spanish
Professional
English
Professional
Timeline
Production Supervisor
Skylark Meats
09.2023 - Current
Production Lead
Cargill Meat Solutions Corporation
08.2022 - 08.2023
Production Trainer
Cargill Meat Solutions Corporation
08.2020 - 08.2022
Machine Operator
Cargill Meat Solutions Corporation
06.2018 - 08.2020
Deli Customer Service Clerk
Walmart
08.2017 - 06.2018
Quality Control Inspector
Dakota provisions
09.2014 - 02.2018
BBA - Business Administration And Management
Nuc University
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