Summary
Overview
Work History
Education
Skills
Affiliations
Volunteer Experience
Accomplishments
Timeline
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Naisha Lamour

Philadelphia,PA

Summary

Highly motivated and flexible professional with experience in healthcare and coaching. Skilled in customer service, multitasking, and conflict resolution. Proficient in Microsoft Office and EPIC. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Program Coach/Tutor Mentor

Heights Philadelphia
Philadelphia, PA
09.2022 - Current
  • Assisted students in finding useful study methods to enhance academic performance.
  • Designed comfortable tutoring environment conducive to learning.
  • Utilized positive reinforcement techniques to encourage and motivate students.
  • Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
  • Coached tutees in study skills, note-taking, organization and time management.

Personal Banker

Fulton Bank
Philadelphia, PA
09.2022 - 12.2023

Patient Care Technician

Lancaster General Hospital
Lancaster, PA
04.2022 - 09.2023
  • Certified in CPR through Lancaster General Hospital
  • Administered patient care, including taking vitals and glucose levels, providing incontinence care, performing bladder scans, and charting data in EPIC
  • Assisted patients with mobility and transfers
  • Collaborated with healthcare professionals to ensure quality patient care
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.

Education

Bachelor of Arts - Psychology/ Pre-Physician Track

Temple University
Philadelphia, PA
05.2025

High School Diploma -

Penn Manor High School
Millersville, PA
06.2021

Skills

  • Patient care and safety
  • Customer service
  • Multitasking and time management
  • Conflict resolution
  • Microsoft Office and EPIC
  • Active listening
  • Quantitative and qualitative analysis
  • Student Progress Analysis
  • Organization and Planning Skills

Affiliations

  • Treasurer & Student director, Temple Gospel Ministries (2022 - present)
  • Social Justice Chair, Association of Black Psychologists (2022-Present)
  • National Honors Society (2020-present)

Volunteer Experience

    

  • Little Flowers Catholic High School: spoke to high school girls about college and mental health (February 15, 2021)
  • Chosen 300: volunteered with indoor meal program (February 18, 2023)
  • Share Food Program: volunteered to distribute meals to those in need (February 18, 2023)

Accomplishments

  • Mrs. Abner McLaughlin Houseknecht Memorial Scholarship and Penn Manor Education Foundation Scholarship recipient
  • President of Class of 2021, Vice President of Choral and Chamber ensembles in 2021, Founder of Penn Manor Highschool's Gospel Choir
  • Ranked in Top 20% of class, 4.1 GPA
  • Recognized as Employee of the year for outstanding performance and team contributions.

Timeline

Program Coach/Tutor Mentor

Heights Philadelphia
09.2022 - Current

Personal Banker

Fulton Bank
09.2022 - 12.2023

Patient Care Technician

Lancaster General Hospital
04.2022 - 09.2023

Bachelor of Arts - Psychology/ Pre-Physician Track

Temple University

High School Diploma -

Penn Manor High School

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Naisha Lamour