Naiya Hogg
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Teacher Assistant
Olives Lil' Angels
05.2023 - 08.2023
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Worked with teacher to optimize learning plans based on student evaluations.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Promoted learning and social development through structured and unstructured playtime.
Sales Associate
Hibbett Sports
10.2020 - 07.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Bachelor of Science - Criminal Justice
University of North Texas
Denton, TX 08.2022 - Current
High School Diploma -
Red Oak High School
Red Oak, TX06.2022
Skills
- Customer Service
- Data Entry
- Office Equipment
- Records Management
- Problem-Solving Techniques
- Engaging with Diverse Customers
- Adaptable and Flexible
- Excellent Written and Verbal Communication
- Computer Proficiency and Microsoft Office
- Goal-Driven
Certification
- CPR Training - 2023
Timeline
Teacher Assistant
Olives Lil' Angels
05.2023 - 08.2023
Bachelor of Science - Criminal Justice
University of North Texas
08.2022 - Current
Sales Associate
Hibbett Sports
10.2020 - 07.2022
- CPR Training - 2023
High School Diploma -
Red Oak High School
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