Naiya Clarke
Hallandale,United States
Summary
Customer Associate keen to provide guests with exceptional products and enjoyable experiences. Supports prescribed business goals through positive customer interactions and natural conversation. Talented at achieving sales goals without pushing or alienating clients.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Food Runner/Server
Planta Queen
03.2024 - Current
- Facilitated smooth shift transitions by communicating pertinent information between incoming and outgoing staff members effectively.
- Developed strong relationships with regular patrons, creating a loyal customer base for the establishment through personalized service delivery.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Seasonal Educator
Lululemon Athletica
10.2023 - 01.2024
- Effectively educate our guests on the fabrics, features, fit and function of product
- Assists in preparing the store for the day including: replenishing garment styles and other merchandise by color, size, and quantity requirements; folding, sizing, and merchandising as required
- Utilizes the Point of Sale cash system, processes payments, refunds and exchanges and issues gift cards
- Prepares alterations for pick up the next day
Customer Sales Representative
Jessieboutique
06.2022 - 05.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Verified delivery schedules and processes.
- Contacted potential customers to capitalize on sales opportunities.
- Responded to customer calls and emails to answer questions about products and services.
- Brought in more than $15,000 in new sales by leveraging successful sales techniques to build relationships and convert prospects into paying customers.
Hostess/Food Runner
Flanigan's Seafood Bar And Grill
01.2022 - 09.2022
- Collected information from arriving customers to seat groups or place them on waitlist.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Education
High School Diploma -
South Broward High School
Hollywood, FL 08.2016 - 06.2020
Skills
Negotiation trained
Guest seating arrangements
Point of sale operation
Store opening and closing
MS Office
Multitasking Abilities
Timeline
Food Runner/Server
Planta Queen
03.2024 - Current
Seasonal Educator
Lululemon Athletica
10.2023 - 01.2024
Customer Sales Representative
Jessieboutique
06.2022 - 05.2023
Hostess/Food Runner
Flanigan's Seafood Bar And Grill
01.2022 - 09.2022
High School Diploma -
South Broward High School
08.2016 - 06.2020
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