Naiyana Melendez
Philadelphia,PA
Summary
Dedicated Sales professional with strong focus on team collaboration and achieving results. Skilled in customer relationship management, sales strategies, and closing deals. Adaptable to changing needs and reliable in driving team goals. Known for effective communication and problem-solving abilities that enhance team performance.
Overview
4
4
years of professional experience
Work History
shipment team/sales associate
Gap Factory
02.2025 - Current
- Assisted customers in selecting merchandise to enhance their shopping experience.
- Managed inventory levels, ensuring product availability and organization on the sales floor.
- Executed sales promotions and marketing initiatives to drive foot traffic and increase sales.
- Maintained a clean and organized sales floor, enhancing overall store atmosphere for customers.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
sales associate
Party City
09.2021 - 02.2025
- Maintained knowledge of current promotions and sales to effectively upsell products.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
Education
High School -
Preparatory Charter High School
Philadelphia, PA01.2022
Skills
- Customer service & communication
- Adaptability & Quick learning
- Performance tracking
- Teamwork and collaboration
- Time management
- Inventory management
- Problem-solving
Timeline
shipment team/sales associate
Gap Factory
02.2025 - Current
sales associate
Party City
09.2021 - 02.2025
High School -
Preparatory Charter High School