Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Naiza Knight

Phoenix,AZ

Summary

Highly motivated employee able to take on new challenges. Strong work ethic, adaptability and interpersonal skills. Adept at working effectively supervised & unsupervised, quickly mastering new skills needed to get the job done,

Overview

2018
2018
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Aztec Evaluation & Training
75th Olive
01.2014 - 02.2018
  • Provided support to individuals with disabilities, creating self independence, through daily living skills and coping mechanisms. : hand over hand, journaling, breathing techniques, & redirection.
  • Assisted clients in developing social skills through community participation.
  • Collaborated with teams to create care plans tailored to individual needs.
  • Monitored client progress and documented behavioral changes, following individual’s care plan.
  • Documentation based on behaviors, interventions and progress.

Sales Representative

AutoZone
2040 W. Northern Ave
2024 - 2024

1.Processed customer transactions at a busy retail environment

2.Managed cash register operations: deals, returns, new auto parts based on clients needs.

3.Applied wttgr. Ensuring client has all items involved to get the job done.

4. Cleaning windows/counters, sweeping moping closing the store efficiently.

5. Taking client to aisles, bringing items to counter ensuring stores merchandise doesn’t walk out of the store.

Education

High School Diploma -

Institute For Contemporary Careers
New Jersey
06.2025

Applied Behavior Analysis -

Institute For Contemporary Careers
New Jersey
06.2025

Skills

  • Building positive relationships
  • Applied behavioral analysis
  • Crisis intervention
  • Empathy & Patience
  • Patient documentation
  • Client and staff relationship management (Transferance & Countertransferance)
  • Customer Assistance
  • Professionalism and Courtesy
  • Calm under pressure (when dealing with confrontational customers)
  • Policy & Procedure compliance

Certification

Able to obtain

  • First aid CPR
  • Prevention & support
  • Article 9
  • Familiar w/ HIPPA laws

Timeline

Direct Support Professional

Aztec Evaluation & Training
01.2014 - 02.2018

Sales Representative

AutoZone
2024 - 2024

High School Diploma -

Institute For Contemporary Careers

Applied Behavior Analysis -

Institute For Contemporary Careers
Naiza Knight