Naizabhet Lopez
Hialeah
Summary
Dynamic professional with a proven track record in event planning and customer service at Imater Academy. Skilled in conflict resolution and inventory management, I excel in enhancing member engagement and ensuring operational efficiency. Committed to fostering a collaborative environment while delivering exceptional support and maintaining high standards of service.
Overview
3
3
years of professional experience
Work History
Drama Club
Imater Academy Charter Middle/high School
Hialeah
08.2024 - 05.2025
- Maintained cleanliness and organization of club facilities and equipment.
- Assisted members with inquiries about services and amenities offered.
- Set up and prepared event spaces for various club activities.
- Ensured proper inventory levels of supplies and equipment were maintained.
- Coordinated schedules for club events and member activities efficiently.
- Provided support during special events, enhancing member engagement experiences.
- Conducted regular inspections to identify maintenance needs in facilities.
- Resolved customer complaints in a professional manner.
- Assisted with special projects as needed by management team.
- Answered phone calls and emails from customers inquiring about services provided by the club.
- Promoted upcoming events at various venues throughout town to generate interest in attendance.
- Assisted in setting up and cleaning up events held at the club.
- Resolved complaints or issues raised by members or guests in a timely manner.
- Processed payments for memberships and other services offered by the club.
- Provided excellent customer service to all members and guests of the club.
- Managed inventory of supplies and equipment used by staff members.
- Adhered to health and safety standards set forth by local authorities while on duty at the facility.
- Performed administrative tasks such as filing paperwork, typing documents, entering data into computer systems.
- Attended regular meetings with management team to discuss operational matters pertaining to daily operations.
- Ensured that only authorized personnel were allowed access to restricted areas of the club.
- Handled cash transactions accurately when selling tickets or merchandise related to events held at the club.
- Maintained a clean, safe, and orderly environment throughout the club facility.
- Organized activities such as tournaments, competitions, classes.
- Trained new employees on proper protocols related to their duties as Club Attendants.
Community Service Volunteer
La Quinta Medical Center
Hialeah
10.2022 - 01.2024
- Assisted patients with daily activities and provided emotional support.
- Collaborated with healthcare staff to ensure patient needs were met.
- Maintained cleanliness and organization in common areas of the facility.
- Provided assistance to clients in need of food, clothing and other resources.
- Actively listened to individuals experiencing homelessness or poverty, offering emotional support where appropriate.
- Demonstrated full understanding of ethical and legal responsibilities involved, treating clients fairly and respectfully.
- Reminded patients to take prescribed medications or nutritional supplements.
Education
High School Diploma -
IMater Academy Charter Middle/High School
Hialeah, FL05-2025
Skills
- Event planning
- Customer service
- Team collaboration
- Time management
- Conflict resolution
- Inventory managemet
- Good Telephone Etiquette
- Analytical thinking
Affiliations
- Volunteering: Over 400 hours of community service supporting patients
- Computers and technology: enjoy learning about new tools software, and helping others with technology
- Family and community: value spending quality time with family and participating in community activities
- Helping others: passionate about supporting people and making a positive impact
Accomplishments
Honor roll medals - recognition for maintaining high, academic achievements all year round
Science medal - awarded for excellent in science
Social studies medal - awarded for excellence and social studies
Committee service hours chord- recognition for completing nearly 400 hours of volunteer service
Homecoming court (10th grade) - select the for peers for leadership, character and school involvement
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Personal Background & Values
- Originally from Cuba immigrated to the United States at age 7 and adapted to new challenges while exceeding academically passionate about caring for others and animals with early experience of rescuing and rehoming dogs in Cuba, dedicated to hard work community service and always striving to exceed expectations in both schools and personal life.
References
References available upon request.
Timeline
Drama Club
Imater Academy Charter Middle/high School
08.2024 - 05.2025
Community Service Volunteer
La Quinta Medical Center
10.2022 - 01.2024
High School Diploma -
IMater Academy Charter Middle/High School
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