Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

NAJAE COLLINS

Chicago,IL
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
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NAJAE COLLINS

Summary

Full-Time/Part-Time position which will enable me to use my strong accounts tracking skills, prior work experiences, and ability to work well with multiple departments in a large corporate setting. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Skilled unarmed security guard offering over 2 years of experience in security. Highly experienced in de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed circuit feeds.

Overview

10
years of professional experience

Work History

Healthcare Plus

Cargiver
09.2023 - 11.2023

Job overview

  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.

Allied Universal Security Services

Unarmed Security Guard
03.2023 - 05.2023

Job overview

  • Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
  • Maintained visitor logs for accurate record-keeping and improved site access control.
  • Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
  • Collaborated with local law enforcement agencies for coordinated response efforts in critical incidents.
  • Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
  • Reduced incidents of theft and vandalism by implementing effective security measures and strategies.
  • Completed detailed incident reports to provide accurate documentation of security events for future reference.

Healthcare Plus

Cargiver
12.2022 - 02.2023

Job overview

  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

Swiss Export

Stocker/Packer Associate
12.2022 - 02.2023

Job overview

  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.

McDonald’s

Cashier
10.2022 - 12.2022

Job overview

  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Zemsky

Store Associate
07.2022 - 09.2022

Job overview

  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.

Help At Home Senior Care

Caregiver
01.2022 - 05.2022

Job overview

  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

Home Instead Senior Care Home

Cargiver
10.2021 - 12.2021

Job overview

  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Jewels Osco

Bagger/Cashier
06.2021 - 08.2021

Job overview

  • Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
  • Assisted in maintaining a clean store environment for a pleasant shopping experience.
  • Provided excellent customer service by addressing inquiries and assisting with locating products.
  • Streamlined checkout process by quickly scanning items and applying proper discounts.

Brookfield Zoo

Cook
05.2021 - 06.2021

Job overview

  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

FTD.com

Work From Home Customers Service Agent
02.2021 - 06.2021

Job overview

  • Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
  • Assisted clients with inquiries, resolving issues promptly and professionally for improved client relations.
  • Maintained a clean and organized workspace, ensuring a safe and welcoming environment for customers.
  • Collaborated with team members to streamline processes and enhance overall service efficiency.

Dollar Tree

Cashier
10.2019 - 03.2020

Job overview

  • Greet customers
  • Provide customer service
  • Handle Exchanges
  • Ring up final purchases
  • Stock merchandise
  • Answer questions about product, policy and services

Amazon: Whole Foods

Customer Service Clerk
10.2019 - 11.2019

Job overview

  • Located groceries
  • Selected groceries
  • Packaged groceries
  • Stored groceries for delivery in a timely manner

Monterrey Security

Security
06.2019 - 09.2019

Job overview

  • Enhanced network security by implementing advanced intrusion detection systems and conducting regular vulnerability assessments.
  • Reduced system downtime by proactively monitoring infrastructure and resolving potential threats before they escalated.
  • Implemented effective password policies, resulting in reduced unauthorized access incidents.
  • Developed comprehensive security plans for projects, ensuring compliance with industry standards and regulations.

Ann Taylor

Retail Sales Associate
07.2019 - 08.2019

Job overview

  • Greeted customers
  • Helped find merchandise
  • Ring up final purchases
  • Cleaned store
  • Answered telephone

Goodwill

Cashier
08.2018 - 04.2019

Job overview

  • Greeted customers
  • Helped find merchandise
  • Ring up final purchases
  • Cleaned store
  • Sorted donated items
  • Answered telephone
  • Helped count store deposit

Amazon

Warehouse Associate
06.2017 - 08.2017

Job overview

  • Processed packaged, shipped orders accurately
  • Organized stock and maintained inventory
  • Inspected products for defects and damages

McDonald's

Cashier
06.2016 - 12.2016

Job overview

  • Prepared and served beverages:coffee, fountain drinks
  • Cooked the exact number of items ordered by each customer
  • Worked on several different orders simultaneously
  • Served orders to customers at windows, counters, or tables
  • Took food and drink orders
  • Received payment from customers

Caregiver, Safe Haven

07.2013 - 08.2013

Job overview

  • Planned activities
  • Enforced rules and instructions

Education

Arrupe College
Chicago, IL

High School Diploma from General Studies

DRW College
Chicago, IL

High School Certificate of Competence Program from General Studies
06.2016

University Overview

Honor Roll 2016

  • GPA4.0
  • Dance Team: Manager & dancer- manage choreography music outfits and styles
  • Student Council: Treasurer/ Secretary Member- Took notes for different school events that take place , suggested ideas to help student council . Treasurer- took care of money prices of events and budget for events
  • Awarded theaters art trophy- presented to waste in for outstanding work in theater performances
  • Extracurricular Activities Math Tutor- tutored Freshmans Mondays after school
  • Big Brother Big Sister of Metropolitan Chicago Mentee, LittleSister- discover new places the activities , gain independence by exploring the city of Chicago

City Colleges of Chicago
Chicago, IL

Licenses & Certifications ServSafe Food Handing

Food handling

Skills

  • Basic Housekeeping
  • Patient Companionship
  • Incident Reporting
  • HIPAA Compliance
  • Meal Preparation
  • Patient Care
  • Verbal and Written Communication Skills
  • Problem-Solving
  • PPE Usage
  • Care Plan Adherence
  • Mobility Assistance
  • ADL Assistance
  • Merchandise Stocking
  • Customer Service
  • Teamwork and Collaboration
  • Theft Prevention
  • Facility Security
  • Data Entry
  • Information Security
  • Group Learning Mechanics
  • Creative Lesson Plan Development
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cargiver

Healthcare Plus
09.2023 - 11.2023

Unarmed Security Guard

Allied Universal Security Services
03.2023 - 05.2023

Cargiver

Healthcare Plus
12.2022 - 02.2023

Stocker/Packer Associate

Swiss Export
12.2022 - 02.2023

Cashier

McDonald’s
10.2022 - 12.2022

Store Associate

Zemsky
07.2022 - 09.2022

Caregiver

Help At Home Senior Care
01.2022 - 05.2022

Cargiver

Home Instead Senior Care Home
10.2021 - 12.2021

Bagger/Cashier

Jewels Osco
06.2021 - 08.2021

Cook

Brookfield Zoo
05.2021 - 06.2021

Work From Home Customers Service Agent

FTD.com
02.2021 - 06.2021

Cashier

Dollar Tree
10.2019 - 03.2020

Customer Service Clerk

Amazon: Whole Foods
10.2019 - 11.2019

Retail Sales Associate

Ann Taylor
07.2019 - 08.2019

Security

Monterrey Security
06.2019 - 09.2019

Cashier

Goodwill
08.2018 - 04.2019

Warehouse Associate

Amazon
06.2017 - 08.2017

Cashier

McDonald's
06.2016 - 12.2016

Caregiver, Safe Haven
07.2013 - 08.2013

Arrupe College

High School Diploma from General Studies

DRW College

High School Certificate of Competence Program from General Studies

City Colleges of Chicago

Licenses & Certifications ServSafe Food Handing

Food handling
NAJAE COLLINS