Seeking a well-established corporation where my skills are implemented and enhanced.
Overview
10
10
years of professional experience
Work History
Fraud Analyst
Bank of America
Newark, DE
- Current
Organized Fraud Analyst with the investigative and reconciliation skills to efficiently identify and resolve issues of fraud and embezzlement
Adept at monitoring and reviewing institutional transactions, reconciling customer accounts to identify fraud, and validating transactions
Specializes at conducting in-depth investigations of international transactional fraud
Monitored institutional and customer transactions for suspicious activity, flagged certain transactions and accounts
Conducted in-depth investigations of flagged transactions and accounts including origin investigations, validating transactions and account reconciliation
Developed and managed internal controls to reduce fraudulent activity
Monitored transactions, identified and flagged suspicious activity and canceled fraudulent activity.
Human Resources Specialist
United States Armed Forces (Military)
Fort Hood, TX
01.2018 - 01.2021
Worked in the military for three years as a Human Resources specialist (42A), helping soldiers financially and other needs regarding their wellbeing
Knowledge of Microsoft Word/Excel
Provide personnel support and assistance while working in the Military Intelligence Brigade Level Human Resources Office (S1) servicing all divisions of the HHC Sustainment Brigade
Prepared and processed recommendations for awards and decoration using DA Form 638 for the brigade IAW Army Regulation (AR) 600-8-22, Military Awards
Prepared, arranged and conducted award ceremonies
Prepared and monitored request for promotions, and arranged and conducted promotion ceremonies, to include promotion declinations, reconsideration for promotions, and arrange for reduction and removal boards for Soldiers on local promotion standing lists and processed centralized and decentralized promotion and reduction actions IAW AR 600-8-19
Monitored and slotted line duty roles for personnel accounting and strength management using military personnel (MILPER) database to include temporary duty and travel, personnel processing, personnel Security Clearances, training and reassignment, retention, and special pay
Evaluated personnel qualifications for special assignment
Prepared and processed requests for transfer or reassignment, and transition processing, meal cards, training Soldier support files, and unit administration to include identification cards, tags, and leave and passes IAW AR 600-8-10
Prepared and maintained officer and personnel records
Prepared and reviewed personnel casualty documents
Monitored suspense action
Transferred records
Processed personnel for separation and retirement
Processed and monitored suspension of favorable personnel actions and discharges of personnel IAW AR 600-8-2
Held and conducted training meetings
Sales Associate
Sneaker Villa
Wilmington, DE
09.2016 - 01.2017
Assist and advise customer of current releases, Encourage quality purchases and investments, Organize and maintain store appearance
AFE Associate
Amazon Fulfillment Center Warehouse
Middletown, DE
06.2014 - 01.2016
Package handling and Shipping, Inventory Accuracy, Accession and Process
Education
DIPLOMA -
CHRISTIANA HIGH SCHOOL
10.2014
Some College (No Degree) -
Central Texas College
Killeen, TX
Skills
Provide clients with the highest level of personalized service
Communicate effectively with customers and provide a positive experience
Effectively resolve customer issues and complaints
Cross-sell products
Meet individual sales plans
Ensure all sales-related policies and procedures are implemented
Demonstrate strong styling and merchandising technique
Engage in and foster a positive environment based on teamwork and collaboration
Assist in maintaining visual and merchandise presentation standards
Effectively utilize mobile devices, clientele tools, and resources to communicate with clients and expand business