Najah Rashad
Los Angeles,CA
Overview
6
6
years of professional experience
Work History
E-Commerce Sales Manager/Photoshoot Coordinator
Sneak Peek Denim
Commerce, CA
09.2022 - Current
- Respond to customer inquiries and provide detailed information following thorough research of issues.
- Establish and maintain new customer accounts to enhance client relations and facilitate seamless transactions.
- Process all orders through online platforms such as FashionGo, Shopify and Faire, ensuring accuracy and timely delivery.
- Upload comprehensive style information and product listings to various web platforms, ensuring accuracy and consistency across all channels.
- Develop and execute comprehensive marketing plans to strategically promote products and drive revenue growth.
- Plan and direct editorial and e-commerce photoshoots to showcase products effectively and maintain brand aesthetic.
- Organize model castings to align with brand image and marketing objectives, ensuring high-quality representation.
Sales Coordinator
Katie May LLC
Los Angeles, CA
04.2021 - 08.2022
- Drove consistent growth in sales revenue, expanding the wholesale partner base through strategic initiatives.
- Efficiently processed orders using the AIMS system, ensuring accuracy and timely execution.
- Managed freight claims with meticulous attention to detail, resolving issues promptly to maintain customer satisfaction.
- Managed shipment preparations for major retail partners including Nordstrom, Saks, Revolve, and Anthropologie, ensuring adherence to shipping guidelines and meeting customer delivery requirements."
Senior Sales Representative
GREY VIOLET ITALY
Los Angeles, CA
04.2019 - 02.2021
- Managed resolution of product-related issues, ensuring swift and satisfactory outcomes for customers.
- Operated showroom and office independently, maintaining high standards of organization and professionalism.
- Successfully revitalized sales opportunities previously considered unsalvageable, demonstrating strong negotiation and problem-solving skills.
- Maintained a comprehensive database of customer and sales information using Zoho CRM, ensuring accurate and up-to-date records.
- Expanded professional network through active participation in industry events, cultivating leads and fostering relationships with new clients.
- Conducted outbound sales calls to engage prospective leads, leveraging persuasive communication techniques to achieve sales targets.
- Coordinated production sample scheduling (TOP Samples), ensuring timely delivery and meeting client expectations.
- Generated and disseminated monthly sales reports to internal teams, providing insights and recommending actionable strategies to enhance business performance and revenue.
Office Assistant/Assistant Manager
3rd Street Dance
Los Angeles, CA
03.2018 - 05.2019
- Responded to emails and phone calls in a professional manner, ensuring prompt and effective communication with stakeholders.
- Managed booking of rehearsal spaces for musicians, dancers, and TV shows, coordinating schedules and facilitating smooth operations.
- Processed payments accurately and efficiently, maintaining meticulous records to ensure financial transparency.
- Addressed customer inquiries and conducted tours of facilities, providing detailed information and promoting a positive client experience.
- Monitored office inventory levels and proactively ordered supplies to support seamless daily operations.
Education
Fashion Journalism -
FASHION INSTITUE OF TECHNOLOGY
New York, NY01.2014
Skills
- Customer care
- Critical thinking
- Time management
- Microsoft Office
- Customer Service
- Data Entry
Timeline
E-Commerce Sales Manager/Photoshoot Coordinator
Sneak Peek Denim
09.2022 - Current
Sales Coordinator
Katie May LLC
04.2021 - 08.2022
Senior Sales Representative
GREY VIOLET ITALY
04.2019 - 02.2021
Office Assistant/Assistant Manager
3rd Street Dance
03.2018 - 05.2019
Fashion Journalism -
FASHION INSTITUE OF TECHNOLOGY