Najah Rashad
Los Angeles,CA
Overview
6
6
years of professional experience
Work History
E-Commerce Sales Manager/Photoshoot Coordinator
Sneak Peek Denim
09.2022 - Current
- Respond to customer inquiries and provide detailed information following thorough research of issues.
- Establish and maintain new customer accounts to enhance client relations and facilitate seamless transactions.
- Process all orders through online platforms such as FashionGo, Shopify and Faire, ensuring accuracy and timely delivery.
- Upload comprehensive style information and product listings to various web platforms, ensuring accuracy and consistency across all channels.
- Develop and execute comprehensive marketing plans to strategically promote products and drive revenue growth.
- Plan and direct editorial and e-commerce photoshoots to showcase products effectively and maintain brand aesthetic.
- Organize model castings to align with brand image and marketing objectives, ensuring high-quality representation.
Sales Coordinator
Katie May LLC
04.2021 - 08.2022
- Drove consistent growth in sales revenue, expanding the wholesale partner base through strategic initiatives.
- Efficiently processed orders using the AIMS system, ensuring accuracy and timely execution.
- Managed freight claims with meticulous attention to detail, resolving issues promptly to maintain customer satisfaction.
- Managed shipment preparations for major retail partners including Nordstrom, Saks, Revolve, and Anthropologie, ensuring adherence to shipping guidelines and meeting customer delivery requirements."
Senior Sales Representative
GREY VIOLET ITALY
04.2019 - 02.2021
- Managed resolution of product-related issues, ensuring swift and satisfactory outcomes for customers.
- Operated showroom and office independently, maintaining high standards of organization and professionalism.
- Successfully revitalized sales opportunities previously considered unsalvageable, demonstrating strong negotiation and problem-solving skills.
- Maintained a comprehensive database of customer and sales information using Zoho CRM, ensuring accurate and up-to-date records.
- Expanded professional network through active participation in industry events, cultivating leads and fostering relationships with new clients.
- Conducted outbound sales calls to engage prospective leads, leveraging persuasive communication techniques to achieve sales targets.
- Coordinated production sample scheduling (TOP Samples), ensuring timely delivery and meeting client expectations.
- Generated and disseminated monthly sales reports to internal teams, providing insights and recommending actionable strategies to enhance business performance and revenue.
Office Assistant/Assistant Manager
3rd Street Dance
03.2018 - 05.2019
- Responded to emails and phone calls in a professional manner, ensuring prompt and effective communication with stakeholders.
- Managed booking of rehearsal spaces for musicians, dancers, and TV shows, coordinating schedules and facilitating smooth operations.
- Processed payments accurately and efficiently, maintaining meticulous records to ensure financial transparency.
- Addressed customer inquiries and conducted tours of facilities, providing detailed information and promoting a positive client experience.
- Monitored office inventory levels and proactively ordered supplies to support seamless daily operations.
Education
Fashion Journalism -
FASHION INSTITUE OF TECHNOLOGY
New York, NY01.2014
Skills
- Customer care
- Critical thinking
- Time management
- Microsoft Office
- Customer Service
- Data Entry
Timeline
E-Commerce Sales Manager/Photoshoot Coordinator
Sneak Peek Denim
09.2022 - Current
Sales Coordinator
Katie May LLC
04.2021 - 08.2022
Senior Sales Representative
GREY VIOLET ITALY
04.2019 - 02.2021
Office Assistant/Assistant Manager
3rd Street Dance
03.2018 - 05.2019
Fashion Journalism -
FASHION INSTITUE OF TECHNOLOGY
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