Najah Willstay
Athens,GA
Summary
Dynamic Customer Experience Coordinator with a proven track record at TJX Companies, excelling in customer service excellence and team collaboration. Skilled in training and coaching, I effectively resolve issues while maintaining store organization. Known for my adaptability and attention to detail, I thrive in fast-paced environments, ensuring customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Customer Experience Coordinator
TJX Companies
12.2021 - 03.2025
Customer Service, Team Lead, Opening/Closing Store, Maintaining Store Cleanliness, Stocking/Organizing, Display Detailing, Training and Register Operating/Cashiering.
Temporary Operations Associate
Sephora USA
10.2023 - 12.2023
Customer Assistance, Cashiering, Organization/Maintaining Store Cleanliness, and Product Sales
Education
Associate of Science - Nursing
Athens Technical College
Athens, Georgia, GASkills
- Patience and composure
- Training and coaching
- Opening and closing procedures
- Returns assistance
- Trend monitoring
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Calm and professional under pressure
- Excellent communication
- Understanding customer needs
- Customer service excellence
- Organizational skills
- Team collaboration
- Active listening
- Calm under pressure
- Effective communication
- Adaptability and flexibility
- Money handling
- Verbal and written communication
- Work prioritization
- Professionalism
Timeline
Temporary Operations Associate
Sephora USA
10.2023 - 12.2023
Customer Experience Coordinator
TJX Companies
12.2021 - 03.2025
Associate of Science - Nursing
Athens Technical College