Najahmé Ridley
Senior Project Manager, Business Intelligence Analyst
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
Business Consultant & Project Manager
Art & Fitness Industry
4 2024 - Current
- I provide strategic project management with a focus on detailed financial analysis, executing SMART goals, developing monetization strategies, and ensuring competitive pricing through market research and pricing analysis for small start-up companies.
BUSINESS ANALYST, MARKETING
Utility, Inc.
11.2022 - 12.2023
- Managed Client Relationship Manager (CRM) process and automation functions, creating workflows to improve outreach efforts and reduce manual touchpoints
- Conducted ad-hoc analysis, resulting in a 15% improvement in marketing strategy effectiveness by improving email health and utilizing personalization to enhance interaction
- Provided input on marketing finances, initiatives, and sales projections, contributing to a 10% increase in forecast accuracy and sales attribution
- Collaborated cross-functionally with financial, product development, and engineering teams to accelerate project timelines by 20% by implementing new software capturing key inefficiencies and in-demand requests from target clientele
- Utilized HubSpot CRM and developed dashboards & workflows, enhancing real-time KPI tracking by 25%
- Managed vendors, ensuring 100% compliance and reducing payment processing time by 30%
- Analyzed quarterly deals using large, extracted datasets to find insights on explanations for losses for over 75% of lost business
- Validated and elucidated variations in results based on industry trends and market analysis.
ASSISTANT CORPORATE ACCOUNTANT
Radco Companies
01.2022 - 09.2022
- Deployed systems to ensure accurate reporting and mitigate errors, decreasing reporting errors by 30%
- Utilized QuickBooks for investor tax returns and Yardi CRM for vendor setup and payment processing, performing above the 80% internal standard for on-time payments
- Reviewed vendor payment schedules and ensured timely payments, achieving a 95% on-time payment rate.
Marketing Strategist/ Social Media Manager
Everyday Peace Podcast
01.2021 - 12.2021
- Develop lead nurturing workflows and audience segmentation to specialize content and encourage engagement
- Organize guest speaker appearance including copy creation and conversion guidelines
- Designed marketing campaigns and strategies to promote appearance and optimized Search Engine results for website queries using long-tailed keywords.
- Analyzed performance metrics regularly, refining strategies based on insights gained from data analysis.
CAPITAL MARKETS ADMINISTRATOR
Radco Companies
09.2019 - 12.2021
- Managed documentation for 50+ real estate projects, ensuring timely and accurate filing of critical records to maintain compliance and smooth project progression
- Led the office relocation project to Buckhead City center, overseeing vendor coordination, budget monitoring, rebranding, and high-value donations, ensuring on-time delivery and alignment with project scope
- Developed and delivered 30+ high-impact presentations annually, enhancing communication and decision-making among stakeholders
- Enhanced investor relations by managing CRM systems for 100+ clients, reducing response time by 15%, and increasing investor satisfaction by 20%
- Reconciled $100K+ in monthly expenses and prepared quarterly property investment reports, supporting accurate financial reporting and strengthening investor relations.
NEW ACCOUNTS ASSOCIATE
Independent Financial Partners
08.2018 - 08.2019
- Utilized Excel to review 14,000 established accounts, ensuring 100% compliance and generating detailed reports on account types and advisor licensure standards
- Liaised with compliance teams to facilitate payout plans for over 20% of departing financial advisors
- Trained in LexisNexis and Medallion signature guarantee processes to initiate client wire transfers, manage the authentication of signatures, and ensure legal capacity for 50+ transactions.
ACCOUNT MAINTENANCE/VENDOR RELATIONS SPECIALIST
Invest Financial Company
08.2016 - 07.2017
- Maintained client information for over 150 clients and facilitated the transfer of assets totaling $5 million on a monthly frequency with meticulous attention to detail
- Established and maintained 100+ brokerage accounts, ensuring 100% compliance and alignment with client needs.
GENERAL SUPPORT SALES SPECIALIST
Victoria Secret
05.2014 - 07.2016
- Managed cash register operations, upselling customer lines of credit and add-on products to increase sales
- Conducted end-of-day cash register reconciliations, ensuring accuracy and integrity
- Delivered best-in-class customer service and product knowledge, enhancing the overall customer experience.
Education
M.S. - Business Analytics
MERCER UNIVERSITY
Atlanta, GA 01.2023 - 05.2024
Bachelor of Science - Biology, Neuroscience
SYRACUSE UNIVERSITY
Syracuse, NY 08.2011 - 12.2016
Skills
R-Studio/Python
Power BI/Tableau
SQL
Visio/Jira/Confluence/Trello
Project Organization
Forecasting & Budgeting
Risk Analysis
Project Management
Critical thinking
Reporting
Cross-functional Collaboration
Critical Path Establishment
Strategy & Optimization
Business Development
Performance Improvement
Business Analysis
Data Analytics
Vendor Collaboration
Strategic Planning
Training proficiency
Business Intelligence Analysis
Problem-solving aptitude
Scope Management
Root Cause Analysis
Productivity Improvement
Certification
CBRE Project Management Job Simulation on Forage, 09/2024
Coursework
- Macro & Microeconomics
- Financial & Managerial Accounting
- Corporate Finance
- Financial Analytics
- Operations Management
- Machine learning
Timeline
M.S. - Business Analytics
MERCER UNIVERSITY
01.2023 - 05.2024
BUSINESS ANALYST, MARKETING
Utility, Inc.
11.2022 - 12.2023
ASSISTANT CORPORATE ACCOUNTANT
Radco Companies
01.2022 - 09.2022
Marketing Strategist/ Social Media Manager
Everyday Peace Podcast
01.2021 - 12.2021
CAPITAL MARKETS ADMINISTRATOR
Radco Companies
09.2019 - 12.2021
NEW ACCOUNTS ASSOCIATE
Independent Financial Partners
08.2018 - 08.2019
ACCOUNT MAINTENANCE/VENDOR RELATIONS SPECIALIST
Invest Financial Company
08.2016 - 07.2017
GENERAL SUPPORT SALES SPECIALIST
Victoria Secret
05.2014 - 07.2016
Bachelor of Science - Biology, Neuroscience
SYRACUSE UNIVERSITY
08.2011 - 12.2016
Business Consultant & Project Manager
Art & Fitness Industry
4 2024 - Current
CBRE Project Management Job Simulation on Forage, 09/2024
LEAN SIX SIGMA – GREEN BELT, 07/2024
DIGITAL MARKETING & E-COMMERCE, 09/2022
DATA SCIENCE, 02/2021
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