Najam Zaman
Keller,TX
Summary
Results-driven Database Administrator with a proven track record at Teradata USA, specializing in database management within Teradata environments. Known for exceptional problem-solving abilities and effective communication skills that boost team performance and elevate customer satisfaction. Expertise in performance tuning and workload management has led to substantial improvements in system efficiency. Committed to leveraging strategic insights to drive operational excellence.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Teradata DBA
Teradata USA
01.2011 - Current
- Responsible for managing and administering multi-terabyte of production Teradata database environment
- Responsible for system monitoring and query performance tuning
- Review production database implementation plan document
- Implement standard database naming conventions
- Implementing, managing and administering Production workloads using Teradata viewpoint
- Administer TDWM
- Adjust query limits to meet SLA requirements
- Adjust workload requirements to balance processing goals
- Implement and administer PSF
- Review and adjust AG CPU usage to provide desired resource consumption targets
- Create and schedule database archive/restore scripts using TaraGui
- Install, manage and maintain Teradata Manager software (server and standalone)
- Set up alerts, set up job scheduling in TD Manager server to capture resusage and performance data
- Generating, reviewing and tuning PDCR performance reports
- Install, manage and maintain Teradata Client Tools and Utilities (TTU) in users desktop and Unix servers
- Provide GSC incident management and resolution (TSET, crashdump)
- Provide RDBMS performance enhancements (packdisk, scandisk, checktable)
- Implement and administer SQL logging for performance tuning
- Implement and administer ResUsage logging for performance tuning and capacity management
- Provide database and user resources; create roles, profiles, account strings, userids, passwords, spool space, database space, and crashdump space
- Manage and Implement physical data model
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Achieved cost-savings by developing functional solutions to problems.
- Operated equipment and machinery according to safety guidelines.
- Updated and maintained databases with current information.
Service Manager
Teradata USA
01.2010 - 01.2011
- Responsible for overseeing, managing, planning and coordinating activities of offsite and onsite resources
- Also serves as focal point for management and escalation of high impact issues
Teradata DBA
Teradata Canada
01.2007 - 01.2010
Sr. Teradata DBA
CGI Canada
01.2000 - 01.2007
Application Developer
EC-Gate Canada
01.1998 - 01.2000
- Member of the team for the Implementation of an E-Commerce system solution to provide web-based services to its customers
- Design and develop interface points of the multiple application to incorporate the business and functional requirements
Application Developer
Hitachi Semiconductor
01.1994 - 01.1998
Programmer Analyst
Hitachi Semiconductor
01.1991 - 01.1994
- Developed and implemented production daily yield report from source Database oracle
- Developed and implemented data cleaning scripts
- Developed Data loading scripts for Oracle
Education
B.S -
DeVry University
Irving, TX01.1990
Skills
- Good Communicator
- Problem Solving and issue resolution
- Quality oriented
- Organized
- Follow-through on issues
- Proficient in Teradata Tools and Utilities
- Database Administration and Management
- Performance tuning in Data Warehouse environment
- Workload Management facilities and execution
- Teradata tools and utilities
- PSF setup and implementation
- Teradata Viewpoint
- ETL processing
- Linux and MP-RAS O/S
- Taragui in Netbackup/Tivoli environments
- SQL
- Stored Procedures
- Macros
- Unix OS
- Ksh scripting
- Sed
- Awk
- Perl programming
- Proficient in Microsoft tools
- Access
- Excel
- Word
- PowerPoint
- Cloud architecture design
Certification
Teradata Certified Master V2R5
Personal Information
Title: Datawarehouse Consultant
Clientengagements
- Caremark, USA, Teradata DBA, Responsible for administering and managing multi-terabytes of production environment.
- American Airlines, USA, Service Manager, Responsible for overseeing, managing, planning and coordinating activities of offsite and onsite resources.
- Loblaw, Canada, DBA, Responsible to maintain and manage 50 Terabyte of data in production environment.
- RBC, Canada, PS Consultant, Design and develop ETL processing codes; Query performance tuning.
- XEROX, Canada, DBA, Provide DBA support to Production environment.
- CGI, Canada, DBA, Provide DBA support to Production environment.
- EC-GATE, Canada, Application Developer, Member of the team for the Implementation of an E-Commerce system solution.
- Hitachi Semiconductor, USA, Programmer Analyst, Application Developer, Developed and implemented production daily yield report from source Database oracle.
Languages
English
Professional
Websites
References
References available upon request.
Timeline
Teradata DBA
Teradata USA
01.2011 - Current
Service Manager
Teradata USA
01.2010 - 01.2011
Teradata DBA
Teradata Canada
01.2007 - 01.2010
Sr. Teradata DBA
CGI Canada
01.2000 - 01.2007
Application Developer
EC-Gate Canada
01.1998 - 01.2000
Application Developer
Hitachi Semiconductor
01.1994 - 01.1998
Programmer Analyst
Hitachi Semiconductor
01.1991 - 01.1994
B.S -
DeVry University
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