Najee Fitzgerald
Ruskin,FL
Summary
Adept Head Bartender with a proven track record at Kobe Hibachi Steakhouse And Sushi, enhancing customer satisfaction through exceptional service and masterful cocktail crafting. Skilled in blending techniques and strong communication, I significantly boosted patron loyalty and streamlined inventory management, embodying a results-driven approach with a keen focus on quality and efficiency.
Overview
5
5
years of professional experience
Work History
Head Bartender
Kobe Hibachi Steakhouse And Sushi
08.2021 - 02.2024
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Trained 4 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Melder
Gopher Resource
01.2019 - 07.2020
Education
Bachelor of Science -
Ohio Wesleyan University
Delaware, OH05.2027
Skills
- Blending techniques
- Measurement accuracy
- Preparing garnishes
- Attentive service
- Cash handling expertise
- Sanitation
- Quality Control Standards
- POS System proficiency
- Promotional Event Execution
- Alcohol Safety Knowledge
- Menu Memorization
- Strong Communication Skills
Accomplishments
- Streamlined [area], resulting in [improvement].
Timeline
Head Bartender
Kobe Hibachi Steakhouse And Sushi
08.2021 - 02.2024
Melder
Gopher Resource
01.2019 - 07.2020
Bachelor of Science -
Ohio Wesleyan University
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