Summary
Overview
Work History
Education
Skills
Certification
Timeline
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NAJEE MARTIN

Athens,GA

Summary

Driven Systems Administrator with 5+ years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Overview

9
9
years of professional experience
4
4

Certifications

Work History

System Administrator

University Of Georgia
05.2023 - Current
  • Provided input on hardware and software purchasing, prioritizing return on investment to optimize IT spending.
  • Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distros.
  • Interacted directly with users to diagnose and correct major system issues and address concerns.
  • Tuned system performance to optimize efficacy of new and existing hardware components.
  • Diagnosed and executed resolution for network and server issues.
  • Diagnosed and resolved hardware and software issues.
  • Devised scripts and automation tools to improve system efficiency.

Technical Support Specialist

Amazon
08.2021 - 04.2023
  • Configured hardware, devices, and software to set up work stations for employees
  • Deployed, Maintained, and Troubleshooted Honeywell/Zebra Scanner Technologies
  • Coordinating RMA and repair processes for damaged IT assets
  • Designed strategic plan for efficient inventory management
  • Monitored equipment and tool inventory to consistent replenishment in alignment with demand
  • Performed equipment maintenance and repairs
  • Analyzed issues to identify troubleshooting methods needed for quick remediation
  • Configured, monitored and maintained email applications and virus protection software.

IT Network Technician

University Of North Georgia
04.2017 - 08.2018
  • Installed cabling, wireless routers and telephone systems for data communications networks
  • Ran cabling and installed data drops for new node installations
  • Installed RJ45 network jacks in new construction and within existing facilities
  • Troubleshot hardware and software to determine and rectify network problems
  • Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.

IT Service Desk Technician

University Of North Georgia
05.2015 - 03.2017
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
  • Explained technical information in clear terms to non-technical individuals to promote better understanding
  • Installed, modified, and repaired software and hardware to resolve technical issues
  • Supported users both local and by phone with problem resolution and education
  • Documented support interactions for future reference.

Education

Bachelor of Science - Cloud Computing, AWS Specialization

Western Governors University
Salt Lake City, UT
12.2025

Skills

  • Hardware Configuration
  • Backup Procedures
  • Vulnerability Management
  • Microsoft Windows
  • Linux
  • Server Maintenance
  • Application/Desktop Support
  • Critical Thinking Skills
  • Microsoft Office Suite
  • Data/Network Security
  • PFsense
  • Experience Troubleshooting Honeywell/Zebra Scanners

Certification

CompTIA A+, CompTIA - October 2022
CompTIA Security +, CompTIA - January 2023

CompTIA Network +, CompTIA - March 2023
The Information Technology Infrastructure Library ITIL 4 Foundation , AXELOS
Global Best Practice - February 2023

Timeline

System Administrator

University Of Georgia
05.2023 - Current

Technical Support Specialist

Amazon
08.2021 - 04.2023

IT Network Technician

University Of North Georgia
04.2017 - 08.2018

IT Service Desk Technician

University Of North Georgia
05.2015 - 03.2017

Bachelor of Science - Cloud Computing, AWS Specialization

Western Governors University

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