NA JEE PRICE
Tucker,GA
Summary
Reliable and dynamic Service Associate with a 10 year background in sales and customer service. Dependable and an analytical thinker. Track record of consistently exceeding company's objectives to secure customer satisfaction. Strong sense of professional responsibility.
Overview
4
4
years of professional experience
Work History
VIP Host
Domaine
Atlanta, GA
01.2021 - 02.2022
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Responsible for helping organization strike greater deals and obtain favor from related organizations and other Important clients.
- Managed Events over 500 people. Including seating special request and handle all discrepancies
- Assisted managers with quickly resolving service- and all venue-related issues.
Server Assistant Manager | Hookah Manager,
Domaine
ATLANTA, GA
01.2021 - 12.2021
- Prepare and preformed all task and duty lists for team
- Scheduled over 15 server assistants and hookah team for work.
- Assisted with payroll and tip outs using Toast POS.
- Manage and order all inventory within departments through company vendors.
- Increased productivity and company's turnover rate by 10%
Remote Service Associate
Concentrix
ATLANTA, GA
08.2021 - 11.2021
- Supported clients with ordering, booking and shipping, tracking, credits and product return
- Support customers from initial communication until product is returned or received.
- Compiling customer sales quoting information, email correspondence data entry and analysis, processing and researching customer sales quotes
- Helped over 100 customers every day with positive attitude and focus on customer satisfaction.
Head Barback | Bartender
Topgolf Alpharetta
Alpharetta, GA
08.2019 - 03.2020
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Learned how to make wide variety of mixed drinks.
- Poured and prepared mixed drinks for over 100 customers daily.
FITNESS SPECIALIST
NAVY FITNESS
SAN DIEGO, CA
07.2017 - 11.2018
- Competency assessing client's physical condition and planning session to maximize results
- Develop individualized programs for over 10 clients. Ensured safety of all clients and effective use of all equipment and machines
- Adapted classes to meet expectations and interests of members, resulting in improved participation.
- Led team programs to encourage members to make physical fitness part of daily routines.
Education
High School Diploma -
Palmdale High School
Palmdale, CASkills
- Customer Account Management
- Issue and Complaint Resolution
- Customer Retention Strategies
- Upselling Products and Services
- Courteous with Strong Service Mindset
- Creative Problem Solving
- De-escalation Techniques
- Order and Refund Processing
- Highly motivated
Timeline
Remote Service Associate
Concentrix
08.2021 - 11.2021
VIP Host
Domaine
01.2021 - 02.2022
Server Assistant Manager | Hookah Manager,
Domaine
01.2021 - 12.2021
Head Barback | Bartender
Topgolf Alpharetta
08.2019 - 03.2020
FITNESS SPECIALIST
NAVY FITNESS
07.2017 - 11.2018
High School Diploma -
Palmdale High School
Similar Profiles
Miguel MorenoMiguel Moreno
Busser at Domaine CarnerosBusser at Domaine Carneros
ELMOUATEZ LOUROUELMOUATEZ LOUROU
OUVRIER VITICOLE at DOMAINE LUQUET, GAEC DENUZILLER, DANIEL BARRAUDOUVRIER VITICOLE at DOMAINE LUQUET, GAEC DENUZILLER, DANIEL BARRAUD
Louis JadotLouis Jadot
Serveur en restauration at Domaine Sur Les SartsServeur en restauration at Domaine Sur Les Sarts