Summary
Overview
Work History
Education
Skills
Timeline
Generic

Najee White

Detroit,MI

Summary

Dynamic professional with a proven track record at Walmart, excelling in customer service and complex problem-solving. Enhanced customer satisfaction through strategic engagement and streamlined processes. Strong relationship builder with exceptional attention to detail, committed to fostering a positive environment and ensuring workplace safety.

Overview

12
12
years of professional experience

Work History

Front in Associate

Walmart
07.2022 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.

Dishwasher

Red Lobster
05.2018 - 03.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.

Event Security Guard

Safe Management
08.2016 - 07.2022
  • Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
  • Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
  • Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
  • Developed strong relationships with building tenants to encourage open lines of communication regarding potential security concerns.
  • Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
  • Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
  • Permitted entry with escort for approved persons into secure locations.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Janitor

Chrysler
03.2013 - 08.2016
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.

Education

Finney High School
Detroit, MI
06-2009

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Customer interaction
  • Workplace safety
  • Cash handling
  • Customer engagement
  • Decision-making
  • Complex Problem-solving
  • Relationship building
  • Flexible schedule
  • Oral communication
  • Work Planning and Prioritization
  • Client engagement
  • Issue resolution

Timeline

Front in Associate

Walmart
07.2022 - Current

Dishwasher

Red Lobster
05.2018 - 03.2023

Event Security Guard

Safe Management
08.2016 - 07.2022

Janitor

Chrysler
03.2013 - 08.2016

Finney High School

Similar Profiles

CREATE PROFILE
Najee White