Najee Young
Brentwood,NY
Overview
12
12
years of professional experience
Work History
Security Officer Supervisor
Doyle Security
Brentwood , NY
10.2017 - 11.2022
- Monitored security personnel activities to ensure compliance with established policies and procedures.
- Developed and implemented training programs for security officers on safety protocols and emergency response procedures.
- Maintained records of daily activities related to incidents, patrols, alarms.
- Provided customer service in a courteous and professional manner.
- Resolved customer issues in an efficient and timely manner.
School Security Officer
Detroit Public Schools
Detroit, MI
03.2014 - 09.2017
- Conducted daily patrols of school premises to detect any suspicious activity and ensure safety of students, staff and visitors.
- Maintained records of security incidents, including reports of vandalism and theft.
- Assisted in the implementation of emergency response plans during drills or actual emergencies.
- Enforced rules and regulations on school grounds to prevent disruption or illegal activities.
Customer Service Cashier
Family Dollar
Detroit , MI
03.2011 - 01.2015
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, NY06-2007
Skills
- Detail orientation
- Incident Investigation
- Risk Analysis
- Security training
- Issue Escalation
- Relationship Building
- Accurate Data Entry
- Deadline-oriented
Timeline
Security Officer Supervisor
Doyle Security
10.2017 - 11.2022
School Security Officer
Detroit Public Schools
03.2014 - 09.2017
Customer Service Cashier
Family Dollar
03.2011 - 01.2015
High School Diploma -
Mount Vernon High School