Summary
Overview
Work History
Education
Skills
References
Timeline

Najeeb Hourany

Miami,FL

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

29
29
years of professional experience

Work History

Store Manager

Buddha Vape and Smoke
06.2020 - 08.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Assistant Store Manager

Vapor Shark
10.2018 - 06.2020
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Promotions and Events

Bass Pro Shops
04.2017 - 08.2018
  • Organized special promotions and events in conjunction with marketing department initiatives to attract new customers to the facility.
  • Collaborated with marketing team to create appealing in-store displays for seasonal promotions and events.
  • Assisted marketing department in various projects, promotions and events.
  • Participated in store-wide promotions and events, enhancing brand visibility within the local market.

Tracker Boats Sales - Lead

Bass Pro Shops
06.2016 - 04.2017
  • Train associates on Inventory specifications and sales techniques
  • Delegate price changes as well as specification changes on inventory sales sheets
  • Organize position of inventory for better presentation.

Fishing Department - Lead

Bass Pro Shops
09.2014 - 06.2016
  • Manage and Delegate daily duties for inventory and replenishment
  • Train associates on daily duties and tasks
  • Merchandise displays according to vendor specifications.

Sales Lead

Tiger Direct
11.2010 - 02.2014
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Fire Dog Technician

Circuit City Stores
05.2005 - 02.2008
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Helecopter Crew Chief

United States Air Force, USAF
02.1996 - 05.2005
  • Managed team according to company standards and compliance requirements.
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.
  • Trained all team members on key roles to maintain flexibility.
  • Mentored junior crew members, fostering a supportive work environment and promoting professional growth.

Education

High School Diploma -

Southwest Senior High School
06.1993

Skills

  • Excellent attention to detail, ability to execute and follow up
  • Punctuality/reliability, completion of projects, quality of work, ability to follow instructions
  • Accuracy with great attention to detail
  • Highly detail oriented and executes tasks on timely basis
  • Excellent verbal and written communication skills
  • Great interpersonal communication skills, enthusiastic, team player Excellent public relation skills
  • A self-starter with excellent communication with good presentational skills
  • Ability to work under pressure, handle associated stress and react quickly and accurately to daily deadlines within a collaborative atmosphere
  • Excellent knowledge of Word, PowerPoint, Excel and Outlook
  • Problem-Solving
  • Customer Relations
  • Customer Service

References

Upon request

Timeline

Store Manager - Buddha Vape and Smoke
06.2020 - 08.2024
Assistant Store Manager - Vapor Shark
10.2018 - 06.2020
Promotions and Events - Bass Pro Shops
04.2017 - 08.2018
Tracker Boats Sales - Lead - Bass Pro Shops
06.2016 - 04.2017
Fishing Department - Lead - Bass Pro Shops
09.2014 - 06.2016
Sales Lead - Tiger Direct
11.2010 - 02.2014
Fire Dog Technician - Circuit City Stores
05.2005 - 02.2008
Helecopter Crew Chief - United States Air Force, USAF
02.1996 - 05.2005
Southwest Senior High School - High School Diploma,

Similar Profiles

CREATE PROFILE
Najeeb Hourany