Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
Generic

Najeeb Mahamed

Saint Paul,MN

Summary

Organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

WordPress Developer & Administrative Work

Freelance/Self Employed
02.2019 - Current
  • Highly versatile and results-driven freelancer specializing in providing administrative support and web design services to diverse clients.
  • Skilled in managing organizational tasks, optimizing business processes, and creating visually appealing, user-friendly websites.
  • Adept at delivering tailored solutions to meet client needs while maintaining high standards of professionalism and quality.
  • Provide comprehensive administrative assistance to clients, including scheduling, email management, data entry, document preparation, and file management.
  • Handle customer inquiries, process orders, and manage communications, ensuring timely and efficient responses.
  • Assist in project coordination, manage timelines, and maintain project documentation to ensure smooth operations.
  • Develop and maintain spreadsheets, databases, and other documentation systems to improve business workflow.
  • Manage invoicing, billing, and payroll tasks for small businesses, ensuring accuracy and timeliness.
  • Conduct research and prepare reports, presentations, and other materials as requested by clients.
  • Design and develop responsive, user-friendly websites tailored to client needs using WordPress.
  • Collaborate with clients to understand their vision and business goals, creating visually engaging websites that align with brand identity.
  • Ensure websites are optimized for search engines (SEO) and meet accessibility standards.
  • Integrate website functionality, including e-commerce systems, contact forms, and social media integration, to enhance user experience.
  • Provide ongoing website maintenance and updates, troubleshooting technical issues, and ensuring optimal performance.

Medical Assembler

Boston Scientific
09.2023 - 05.2024
  • I was responsible for the assembly, inspection, and testing of medical devices and components in compliance with industry regulations.
  • Demonstrated expertise in ensuring high standards of quality and safety in medical product manufacturing.
  • Adept at following technical specifications and performing assembly tasks with precision.
  • Assemble and inspect medical devices and components following detailed blueprints, schematics, and technical instructions to ensure compliance with safety and regulatory standards.
  • Perform routine quality checks on assembled products, identifying defects or issues, and making necessary adjustments to meet specifications.
  • Collaborate with engineers and other team members to improve product designs and manufacturing processes for enhanced efficiency and quality.
  • Operate and maintain assembly line machinery and hand tools, ensuring proper calibration and functionality.
  • Follow Good Manufacturing Practices (GMP), ISO standards, and other relevant regulatory requirements to guarantee product quality and safety.
  • Document and report on assembly processes, inspections, and deviations to maintain accurate production records.
  • Troubleshoot and resolve minor mechanical or assembly issues during production to minimize downtime and maintain a continuous workflow.
  • Maintain a clean and organized work environment to promote safety and productivity.
  • Provide training and guidance to new team members on assembly processes and safety protocols.

Sales Associate

ISM Metro
03.2022 - 08.2023
  • I was responsible for delivering exceptional customer service, providing expert product recommendations, and driving sales in a fast-paced retail environment.
  • Skilled in explaining technical features, troubleshooting customer concerns, and creating an engaging shopping experience.
  • Greet customers promptly and provide personalized assistance, ensuring a positive and informative shopping experience.
  • Offer expert advice on a wide range of electronic products, including computers, smartphones, home appliances, audio systems, and accessories, based on customer needs and preferences.
  • Conduct product demonstrations, highlighting key features and benefits to help customers make informed purchasing decisions.
  • Upsell and cross-sell related products, accessories, warranties, and services to maximize sales opportunities.
  • Maintain knowledge of the latest trends, product releases, and technological advancements in the electronics industry to offer accurate and up-to-date information to customers.
  • Process sales transactions accurately and efficiently using the point-of-sale (POS) system, including handling cash, credit, and financing options.
  • Address customer inquiries, concerns, and complaints, ensuring a high level of customer satisfaction and resolution.
  • Assist in inventory management, including stock replenishment, organization, and conducting regular stock checks to ensure availability of popular products.
  • Keep store displays neat, organized, and visually appealing, ensuring that products are easily accessible and well-presented.
  • Collaborate with team members to meet or exceed store sales targets, contributing to overall store performance.
  • Participate in store promotions and seasonal sales events, driving customer traffic and increasing sales.
  • Provide technical assistance and troubleshooting support for customers with product-related issues, including setting up electronics and offering after-sales support.

Sales Associate

Adan's Fragrance
11.2021 - 02.2022
  • I was responsible for providing exceptional customer service, driving sales, and maintaining an attractive store environment.
  • Skilled in product knowledge, upselling, and creating memorable shopping experiences to meet both customer and business needs.
  • Greet customers warmly and provide personalized assistance, ensuring an exceptional in-store experience.
  • Demonstrate in-depth knowledge of perfume lines, including fragrance notes, brands, and product ingredients, to guide customers in selecting perfumes that meet their preferences.
  • Drive sales by actively recommending complementary products, cross-selling, and offering personalized fragrance consultations based on customer needs.
  • Maintain an organized and visually appealing store display, ensuring that products are well-stocked and attractively arranged.
  • Process sales transactions accurately and efficiently using the point-of-sale (POS) system, handling cash, credit, and debit card payments.
  • Handle customer inquiries and concerns professionally, ensuring timely resolution and customer satisfaction.
  • Stay up-to-date with new product arrivals, seasonal trends, and promotions to share relevant information with customers.
  • Assist in inventory management, including stock replenishment, stocktaking, and keeping accurate product records.
  • Ensure store cleanliness, including restocking shelves, cleaning counters, and ensuring a tidy and welcoming shopping environment.
  • Participate in promotional events and campaigns to boost store visibility and sales.
  • Foster strong customer relationships, encouraging repeat business and cultivating loyalty through exceptional service.

Education

High School -

MNVS High School
Saint Paul, MN
05.2023

Skills

  • Administrative Experience
  • Sales Experience
  • Web Design
  • Administrative support
  • Microsoft office expertise
  • Customer service
  • Microsoft PowerPoint
  • Multitasking and organization
  • Call management
  • Packaging expertise
  • Device testing
  • Packaging and labeling
  • Quality inspections
  • Parts assembly

Certification

  • WordPress Development
  • Graphic Design

Community Service

Worked With The Red Cross

Timeline

Medical Assembler

Boston Scientific
09.2023 - 05.2024

Sales Associate

ISM Metro
03.2022 - 08.2023

Sales Associate

Adan's Fragrance
11.2021 - 02.2022

WordPress Developer & Administrative Work

Freelance/Self Employed
02.2019 - Current

High School -

MNVS High School

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