Najhae Durr
Newport News,VA
Summary
Detail-oriented and reliable Certified Phlebotomy Technician with hands-on training in venipuncture, specimen handling, and patient care. Strong background in fast-paced environments, demonstrating proven customer service and communication skills that enhance patient interactions. Eager to secure an entry-level phlebotomy or healthcare support role to gain valuable clinical experience while contributing to high-quality patient care. Committed to upholding the highest standards of professionalism and compassion in all aspects of healthcare.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Warehouse Associate / Machine Operator
Amazon
Suffolk, VA
03.2025 - 04.2026
- I operated machinery to process high‑volume packages while maintaining accuracy and productivity under strict deadlines, consistently following safety and procedural guidelines in a fast‑paced environment. I collaborated with team members to improve packing and shipping workflows, kept work areas clean and organized to support safety standards, and prepared orders for shipment by efficiently picking, packing, and labeling merchandise.
Warehouse Associate
FedEx
Hampton, VA
10.2024 - 12.2024
- I executed efficient loading and unloading of shipments while maintaining organization and accuracy throughout the process. I prepared outgoing shipments by properly packaging and labeling items, and supported a clean, organized workspace through consistent teamwork and coordination.
Server
Smokey Bones
Newport News, VA
06.2024 - 10.2024
- I oversaw customer service operations to enhance guest satisfaction, coordinating order management and transaction processes while resolving issues to maintain service excellence. I also prepared and served food items according to menu specifications and safety standards, supporting smooth and efficient front‑of‑house operations.
Host / Server Assistant
Carrabba's Italian Grill
Newport News, VA
01.2024 - 05.2024
- I managed guest flow, seating, and waitlists while supporting team operations during peak hours to maintain smooth service. I coordinated with kitchen staff to communicate guest requests and dietary needs, and welcomed guests with menus to create a friendly, comfortable dining atmosphere.
Education
Associate of Science - Medical Assistant Program
ECPI University
Newport News, VAHigh School Diploma - undefined
Penn Foster High School
07-2024
Skills
- Packaging and labeling
- Team collaboration
- Clear communication
- Cleaning and organizing
- Punctual and dependable
- Basic mathematics
- Exceptional customer service
- Guest engagement
Accomplishments
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Improved blood collection process by preparing supplies to match patient load.
Certification
- Phlebotomy Technician Certification (NHA)
- Cert #J9T5F3N2
- Eff. Date: 2025-11-07
- Exp. Date: 2027-11-07
Clinical Training
- Completed 40 total blood draws
- 30 venipuncture
- 10 capillary (fingerstick)
- Trained in:
- Proper tube selection
- Patient identification protocols
- Safe needle handling procedures
Languages
English
Native or Bilingual
Timeline
Warehouse Associate / Machine Operator
Amazon
03.2025 - 04.2026
Warehouse Associate
FedEx
10.2024 - 12.2024
Server
Smokey Bones
06.2024 - 10.2024
Host / Server Assistant
Carrabba's Italian Grill
01.2024 - 05.2024
High School Diploma - undefined
Penn Foster High School
Associate of Science - Medical Assistant Program
ECPI University