Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Awards
Acknowledging Commitment and Excellence (ACE)
Generic

NAJI ALIEH

Scottsdale,AZ

Summary

Dynamic professional with extensive experience overseeing and coordinating organizational operations across diverse departments. Expertise in process optimization, performance management, and team collaboration drives the development and implementation of strategies that enhance efficiency, reduce costs, and boost profitability. Recognized as a motivated leader fostering collaboration and innovation while demonstrating exceptional problem-solving, communication, and interpersonal skills. Committed to delivering results that align with organizational goals and elevate overall performance.

Overview

20
20
years of professional experience

Work History

Business Relationship Manager

JPMorgan Chase
08.2024 - Current
  • Maintained open lines of communication with stakeholders at all levels of the organization, fostering a culture of transparency and accountability.
  • Negotiated contracts with suppliers and vendors, securing favorable terms while maintaining strong relationships.
  • Utilized advanced financial analysis techniques to accurately assess client needs.
  • Commitment in monitoring regulatory landscapes ensured compliance with industry standards.
  • Spearheaded the implementation of CRM software, streamlining data management and enhancing team collaboration capabilities.

Senior Client Development Representative

Indeed, Inc
07.2021 - 07.2024
  • Support spending clients in the small business segment at different points in their life cycle
  • Consult with clients through phone and email to define client needs and present opportunities to help them be successful in using Indeed's products and services
  • Proactively contact existing clients to optimize current products
  • Promote additional Indeed products & services and demonstrate the return on investment
  • Meet assigned quarterly goals including revenue and conversion
  • Deliver great client experiences and outcomes so clients are retained
  • Conduct live product demonstrations over the phone or though Zoom
  • ACE Winner for 2022/2023 for being a Top performer.

Facebook Outbound Sales Associate

TTEC Corp.
11.2020 - 06.2021
  • Growing the book of business through developing new business, onboarding and maintaining customer relationships
  • Generate sales leads to bring on new business opportunities and drive pipeline
  • Customer Contact strategy consists of four different call types - New Account Follow Up, Call Cycle, Leads and Messages
  • Complete the required activity levels daily with the sole goal to have conversations and meetings
  • Engage customers in a consultative manner to develop value propositions that meet their needs, increase volume from existing customers and acquire volume from new customers.

Business Development Manager

Means Marketing EST
04.2018 - 10.2020
  • Develop appropriate route to market strategy
  • Power pricing and price positioning strategy development
  • Identify and assess potential distributor/agents by market best suited to fulfill the selected route to market strategy
  • Distribution selection and distribution management toolkit.

Senior Business Development Executive

CSC Bank
06.2010 - 03.2018
  • Following up on new business opportunities and setting up meetings
  • Planning and preparing presentations
  • Overseeing the development of marketing literature
  • Providing upper management with feedback.
  • Provided training and guidance on sales techniques to entry level staff members.
  • Utilized CRM software applications to track progress against goals set out in annual business plan.
  • Designed incentive programs to reward top performers in the sales organization.
  • Collaborated closely with marketing team to create effective promotional campaigns that increased lead generation efforts.

Business Growth Consultant

AMERICAN EXPRESS
11.2007 - 05.2010
  • Developed plans that leverage opportunities and mitigate risks
  • Adapted those Plans as internal and external conditions change
  • Excelled at helping and articulating a clear vision, establishing SMART Goals and developing the right combination of best practice strategies and tactics to achieve those Goals
  • Prepared business proposals to be demonstrated in presentations
  • Utilized negotiation and influencing abilities by offering Small Business customers solutions by using products and services from the American Express Portfolio
  • Analyzed financial soundness of accounts
  • Maintained acceptable performance standards including effectiveness, efficiency and quality.

Senior Credit Analyst

BANK OF AMERICA
05.2005 - 10.2007
  • Obtained and analyze all necessary financial data using specialized commercial credit analysis software
  • Prepared simple and/or routine credit requests reviews
  • Communicated with credit applicant when necessary to develop information concerning their business needs and earnings to determine whether a loan may be an acceptable risk
  • Acted as Team lead in supporting the unit's goal through effective credit analysis of applications for credit
  • Identify additional business needs and corresponding sales opportunities
  • Coordinated ordering documents and assists in documenting loans to evidence debt and to ensure perfection of the bank's security interest in compliance with regulatory and legal requirements.

Education

Bachelor of Science (B.S.) - Global Business

ARIZONA STATE UNIVERSITY
Glendale, AZ
05.2007

Skills

  • Strategic client outreach
  • Market expansion and customer engagement
  • Profit maximization techniques
  • Analytical problem-solving
  • Strategic account growth

LANGUAGES

English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Business Relationship Manager

JPMorgan Chase
08.2024 - Current

Senior Client Development Representative

Indeed, Inc
07.2021 - 07.2024

Facebook Outbound Sales Associate

TTEC Corp.
11.2020 - 06.2021

Business Development Manager

Means Marketing EST
04.2018 - 10.2020

Senior Business Development Executive

CSC Bank
06.2010 - 03.2018

Business Growth Consultant

AMERICAN EXPRESS
11.2007 - 05.2010

Senior Credit Analyst

BANK OF AMERICA
05.2005 - 10.2007

Bachelor of Science (B.S.) - Global Business

ARIZONA STATE UNIVERSITY

Awards

Acknowledging Commitment and Excellence (ACE)

Acknowledging Commitment and Excellence (ACE)

Acknowledging Commitment and Excellence (ACE)

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