NAJIA Farhan Jafri
Roanoke,TX
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Goal is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
IT PROJECT MANAGER | SCRUM MASTER
MINARIS REGENERATIVE MEDICINE
2022.08 - 2024.02
- Supervised and led the acquisition of FDA approvals for the company by managing numerous projects, ensuring the removal of impediments, and maintaining compliance with IT and Lab Standard Operating Procedures (SOPs)
- Acted as a liaison between technical and non-technical teams, facilitating daily scrum meetings and effective communication to ensure project alignment and understanding across departments
- Led project planning and execution for IT teams, including IT infrastructure, software development, and supply chain management initiatives, ensuring timely dissemination of project statuses and potential delays
- Executed Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ), closely monitoring task completion and follow-ups to meet project and regulatory standards
- Managed stakeholder relationships through regular monthly meetings, providing updates on project progress, addressing concerns, and ensuring stakeholder expectations were met
- Oversaw IT project schedules and reporting, managing deliverables for small to medium business/IT initiatives, and ensuring projects remained on track and within scope
- Served as a key contact between NetSuite and Oracle teams, facilitating seamless project execution and communication with Supply Chain Management (SCM) teams
- Coordinated and monitored IT project deliverables, leveraging tools like SharePoint, Spreadsheets, and NetSuite, to ensure milestones and deadlines were met across multiple concurrent software development efforts
- Implemented and managed Service Level Agreements (SLA) and Key Performance Indicators (KPI), contributing to the continuous improvement of IT services and project management methodologies
- Worked on Building trust and influences without authority cross-functionally and across diverse teams
- Utilized MS Project and G Suite applications for project management, effectively assigning tasks to team members, and keeping leadership informed through comprehensive reports and status meetings.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Led and managed staff of over 30team members engaged in administering complex IT infrastructure.
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
- Built and maintained strong relationships with stakeholders, resulting in increased trust and collaboration on future projects.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Reduced software development timeframes by identifying bottlenecks and optimizing the development process.
- Coordinated with stakeholders to gather requirements and provide updates on progress throughout projects'' lifecycles.
- Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team.
- Led system integration efforts, working closely with vendors and internal teams to ensure seamless transitions.
- Ensured smooth adoption of new technology systems through comprehensive employee training programs tailored to individual learning styles.
- Improved resource utilization by analyzing performance metrics and adjusting staffing levels accordingly.
- Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
- Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
- Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Provided detailed project status updates to stakeholders and executive management.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Managed projects from procurement to commission.
- Met project deadlines without sacrificing build quality or workplace safety.
- Coordinated material procurement and required services for projects within budget requirements.
- Wrote, updated and maintained project documentation.
- Negotiated and managed project budgets to meet goals.
- Assessed and analyzed customer requirements to develop effective IT project plans.
Project Manager / Scrum Master
A&H IT CONSULTING INC.
2018.03 - 2022.03
- Coordinated all Scrum ceremonies, including Sprint Planning, Daily Standups, Sprint Retrospectives, Sprint Demos, Story Grooming, and Release Planning, to ensure efficient and effective project management in an Agile environment
- Empowered teams to self-organize and facilitated daily Scrum meetings, enhancing team collaboration and productivity
- Managed customer relations, actively engaging customers throughout the project lifecycle and providing timely, comprehensive project updates to both internal and external stakeholders
- Utilized JIRA to update Agile tracking systems, ensuring transparency and up-to-date information on project progress and deliverables
- Identified and eliminated impediments to project progress, working closely with project members to monitor deliverables and facilitate continuous communication
- Collaborated with product owners and developers to ensure availability of mock-ups for testers and maintained open lines of communication across development, performance/automation testing teams
- Supported and educated product owners in refining and managing the product backlog, emphasizing the development of sizable user stories with clear user acceptance criteria
- Contributed to the creation of scenarios for each sprint, understanding stories, and providing weekly status reports to clients, fostering clear and consistent communication
- Initiated process improvements and standardized estimation and program management templates, developed metrics dashboards, and facilitated discussion and conflict resolution within and across teams, promoting a culture of continuous improvement.
PROJECT MANAGER
ALLIANCE LIMOUSINES SERVICES
2007.08 - 2018.02
- Oversaw IT and Marketing departments, ensuring system efficiency and seamless operation
- Coordinated build plans and correspondence delivery to clients, maintaining timely communication
- Managed the dispatching team, overseeing logistics and operational effectiveness
- Served as a Quality Assurance liaison, bridging customer service and clients for superior service quality
- Handled comprehensive management of transportation projects, including inventory oversight, driver management, new employee recruitment, and maintaining communication with clients and subcontractors.
Education
BS in Health Sciences -
University of Texas Arlington
Arlington, TX01.2010
Skills
- Effective in stakeholder management, ensuring clear communication and expectations
- Advanced knowledge of project management software, including JIRA
- Expertise in facilitating daily scrum, sprint planning, and review meetings
- Skilled in metrics and reporting, providing actionable insights to stakeholders
- Adept in backlog grooming and prioritization, maximizing team focus on high-value tasks
- Mac, Windows, Linux
- Monday.com, Jira/ Kanban
- Quickbooks, MS Office, G Suite
- Continuous Improvement / Resource Allocation
- Technical Documentation /Stakeholder Management
- Conflict Resolution/ Risk Mitigation
- Product Backlog /Scrum Ceremonies
- Leadership /Time Management /Excellent Verbal and Written Communication Skills
- Critical Thinking/Detail Oriented
- Empathetic / Servant Leader/ Problem solver / Prioritization / Organization
- Intrinsically motivated to satisfy internal and external customers.
- Project estimation and bidding/ Disaster Recovery Methodologies
- Team Bonding/ Project Team Coordination/ Stakeholder Relations
- Cross-Functional Collaboration
- Technical Support/Project tracking
- Coaching and Mentoring
- Staff Management
- Budgeting and forecasting/ Software development life cycle
Certification
- PMP - In progress
- CSM - Aug 2019
References
Available upon request
Timeline
IT PROJECT MANAGER | SCRUM MASTER
MINARIS REGENERATIVE MEDICINE
2022.08 - 2024.02
Project Manager / Scrum Master
A&H IT CONSULTING INC.
2018.03 - 2022.03
PROJECT MANAGER
ALLIANCE LIMOUSINES SERVICES
2007.08 - 2018.02
BS in Health Sciences -
University of Texas Arlington
- PMP - In progress
- CSM - Aug 2019
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