Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Najib Gaines-Hanna

Bay City

Summary

Dynamic professional with a proven track record at APS Employment Service Inc., skilled in developing individualized plans and implementing positive behavioral interventions. Adept in emotional intelligence and problem-solving, I foster student engagement and safety, ensuring a supportive environment for participants with diverse needs. Committed to enhancing the quality of care and support.

Overview

10
10
years of professional experience

Work History

Respite Care Worker And Community Living Support

APS Employment Service Inc.
Saginaw
07.2021 - Current
  • Developed individualized daily plans of activities for respite participants based on their interests and abilities.
  • Implemented positive behavioral interventions when needed during interactions with respite participants.
  • Accompanied respite participants on outings and excursions in the community.
  • Ensured a safe environment while providing supervision of respite participants at all times.
  • Made transportation arrangements and accompanied clients for appointments, errands and outings.
  • Participated in enjoyable activities with clients to provide mental stimulation.

Security Officer

Allied Universal Security Services
Bay City
04.2019 - 07.2021
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Confirmed visitor identification prior to granting entry into the building.
  • Maintained accurate logs of all security related activities.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Adhered to post orders while maintaining a visible presence around the property.

Cashier and Service Coordinator

Meijer
Essexville
09.2016 - 10.2018
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.

Paraprofessional

Midland County Educational Service Agency
Midland
08.2015 - 06.2016
  • Communicated confidential details about student behavior and performance with parents and authorized parties.
  • Implemented behavior management plans to maintain a positive learning environment.
  • Facilitated communication between educators, administrators, and parents regarding student progress.
  • Contributed to a safe and inclusive learning environment for all students.
  • Helped implement behavior management strategies for individual students.
  • Provided guidance to students in the classroom setting.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.

Education

Some College (No Degree) - Business Administration

Saginaw Valley State University
Saginaw, MI

Skills

  • Emotional intelligence
  • Problem-solving
  • Time management abilities
  • Student health and safety
  • Student engagement
  • Small group support and assistance
  • Individual instruction
  • Child safety
  • Decision-making
  • Helping students with special needs

Accomplishments

I have been Employee of the Month at APS Employment Services twice.

Timeline

Respite Care Worker And Community Living Support

APS Employment Service Inc.
07.2021 - Current

Security Officer

Allied Universal Security Services
04.2019 - 07.2021

Cashier and Service Coordinator

Meijer
09.2016 - 10.2018

Paraprofessional

Midland County Educational Service Agency
08.2015 - 06.2016

Some College (No Degree) - Business Administration

Saginaw Valley State University
Najib Gaines-Hanna