Najla Hasan
Certified Sterile Processing Tech ll
Rochester,NY
Summary
Experienced in efficiently assembling carts and selecting instruments and supplies for procedures, ensuring seamless operations within healthcare facilities. Skilled in performing and meticulously documenting test results, as well as maintaining inventory by restocking supplies. Detail-oriented Sterile Processing Technician with over 2 years of hands-on experience. Excellent verbal and written communication skills. Known for hardworking and diligent nature, committed to working quickly and accurately to uphold the highest standards of facility efficiency.
Overview
12
12
years of professional experience
Work History
Certified Sterile Processing Technician II
Highland Hospital
09.2022 - Current
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Identified parameters and sterilization method required for each item to be sterilized.
- Picked instruments and supplies for surgeries.
- Verified and maintained proper documents and records for sterilization.
- Wrapped trays, instrument packs, and sets.
- Inspected sterile package integrity prior to distribution.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Recorded biologicals and test results.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
Provisioning Technician
ADT Security
04.2020 - 09.2022
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
SPEC III OPS SUPT CENTER
ADT SECURITY SERVICES
04.2020 - 09.2022
- Provision accounts for new installations
- Provide scheduling support for Install Technicians
- Provide scheduling assistance for Inbound Agents
- Responsible for sending emails and reports
- Also held Technical Support III position (TAG) - providing technical support for security systems to customers
- Provided emergency support for alarms received
SPEC II ELITE TECHNICIAN
WINDSTREAM COMMUNICATIONS
08.2015 - 02.2020
- Troubleshoot T1 circuit issues
- Open tickets using the Remedy Ticketing system
- Open tickets with the Local Exchange Carriers
- Monitor different systems for alarms and trouble tickets
- Assign technicians tickets
- Answer escalation calls and emails
- Performed back-up Lead duties
SCHEDULER
DIAL AMERICA
09.2012 - 08.2015
- Provision accounts for new installations
- Provide scheduling support for Install Technicians
- Provide scheduling assistance for Inbound Agents
- Responsible for sending emails and reports
- Also held Technical Support III position (TAG) - providing technical support for security systems to customers
- Provided emergency support for alarms received
Education
ASSOCIATES DEGREE - Medical Insurance Billing and Coding
EVEREST INSTITUTE
CERTIFICATE OF COMPLETION - Law Enforcement, Corrections Officer training
SEMINOLE COMMUNITY COLLEGE
Skills
- Provisioning
- Scheduling
- Technical support
- Data entry
- Billing and coding
- Customer service
- Record keeping
- Filing
- Case cart assembly
- Decontamination and sanitation
- Tray preparation
- Sterilization procedures
- Technical documentation
- Staff training
- Recording biologicals
Timeline
Certified Sterile Processing Technician II
Highland Hospital
09.2022 - Current
Provisioning Technician
ADT Security
04.2020 - 09.2022
SPEC III OPS SUPT CENTER
ADT SECURITY SERVICES
04.2020 - 09.2022
SPEC II ELITE TECHNICIAN
WINDSTREAM COMMUNICATIONS
08.2015 - 02.2020
SCHEDULER
DIAL AMERICA
09.2012 - 08.2015
CERTIFICATE OF COMPLETION - Law Enforcement, Corrections Officer training
SEMINOLE COMMUNITY COLLEGE
ASSOCIATES DEGREE - Medical Insurance Billing and Coding
EVEREST INSTITUTE
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