Najla Shabazz
Trenton,NJ
Summary
Results-oriented professional driven to maximize business through referrals and sales. Enthusiastic individual with professional and neat appearance accustomed to providing manicures and nail designs to clients of all ages. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled Nail Technician with comprehensive experience in manicure and pedicure services, nail art, and client relationship management. Strong background in maintaining safe and sanitary work environments, staying up-to-date on the latest trends and techniques in nail care. Noteworthy skills include time management, customer service, creativity, and marketing of salon services. Previous employment has resulted in satisfied clientele due to consistent high-quality service delivery.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nail Technician
Na Na Nailz
Trenton, NJ
10.2018 - Current
- Provided manicures, pedicures and nail treatments to clients.
- Demonstrated knowledge of all products and services offered in the salon.
- Cleaned and sterilized tools and work areas between customers.
- Educated clients on proper nail care techniques.
- Conducted consultations with clients to determine their needs and preferences.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Developed creative designs on nails using a variety of colors and materials.
- Ensured that safety protocols were followed during each service provided.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
- Followed health regulations regarding sanitation practices throughout the salon.
- Promoted additional services to existing clients in order to increase revenue.
- Responded promptly to customer inquiries and complaints.
- Performed administrative duties such as scheduling appointments and taking payments from customers.
- Attended continuing education courses related to nail care techniques.
- Utilized customer feedback to improve services offered at the salon.
Child Support Agent
Conduent Call Center
Hamilton, NJ
04.2018 - 03.2021
- Provided customer service to clients seeking information regarding child support services.
- Prepared case notes and reports documenting client interactions and other important details.
- Monitored payment activities to ensure compliance with court-ordered child support agreements.
- Negotiated settlements between custodial parents and noncustodial parents when necessary.
Mother's Helper
Comfort Care Home Health Services
Keyport, NJ
01.2012 - 12.2014
- Assisted children in completing daily activities like brushing teeth, dressing, and eating meals.
- Encouraged positive behavior and discipline for young children by setting clear boundaries and expectations.
- Provided assistance with basic childcare tasks such as changing diapers, feeding, and bathing.
- Prepared healthy snacks and meals while adhering to dietary restrictions or preferences.
- Transported children to school or other activities using personal vehicle or public transportation safely.
- Assisted with bedtime routines including reading stories, singing lullabies, ensuring proper hygiene habits are practiced before sleep time.
- Accompanied kids on doctor visits or medical appointments if needed.
- Built trusting relationships with both children and parents, worked well as member of childcare team with parent at home and helped with light housework and laundry.
- Observed household needs and exceeded employer expectations by doing housework and training children to help while cultivating well-rounded, fun, safe and affirming environment.
- Stimulated children to academic growth by reading together and helping with homework.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Delighted children and relieved parents with creative and affirming child care that complemented and supported parental values, convictions and preferences.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Provided safe transportation to and from activities and events.
- Encouraged safe, positive behavior by redirecting children to take positive action.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
Education
Hours of Completion - Nail Technician
Belle Institute
Philadelphia, PA09-2022
1200 Hr Completion For State - Cosmetology
Empire Beauty School
Bordentown, NJ10-2010
High School Diploma -
NJ Youth Challenge Academy
Sea Girt, NJ02-2007
Skills
- Pedicures
- Acrylic nails
- Infection controls
- Nail artistry
- Child assessment
- Positive reinforcement methods
- Arts, crafts, and games
- Skilled in working with special needs children
- Diaper changes and feedings
- Strong computer skills
- Cuticle care
- Manicures and nail care
- Nail applications and fills
- Inventory controls
- Problem-solving skills
- Customer service
- Operations leadership
- Financial administration
- Client service quality
- Tool and surface sanitation
- Appointment management
- Product knowledge
- Pedicure
Certification
Nail Technician License
Accomplishments
Employee of the Month
Employee with most Attestations
References
References available upon request.
Timeline
Nail Technician
Na Na Nailz
10.2018 - Current
Child Support Agent
Conduent Call Center
04.2018 - 03.2021
Mother's Helper
Comfort Care Home Health Services
01.2012 - 12.2014
Nail Technician License
Hours of Completion - Nail Technician
Belle Institute
1200 Hr Completion For State - Cosmetology
Empire Beauty School
High School Diploma -
NJ Youth Challenge Academy
Similar Profiles
Tiffany ShiTiffany Shi
Manicurist and Pedicurist at Nailz TreatsManicurist and Pedicurist at Nailz Treats
Rashani FrettRashani Frett
Nail Technician (Business Owner) at Xzotic NailzNail Technician (Business Owner) at Xzotic Nailz
Shahriar IslamShahriar Islam
Nail Technician at Tony Nailz LoungeNail Technician at Tony Nailz Lounge