Najmah Muhammad
Charlotte,NC
Summary
Certified Scrum Master with over 2 years of experience working with Agile teams. Skilled in facilitating cross-functional teams and implementing strategic initiatives. Adept at removing impediments and fostering collaboration among stakeholders. Seeking a Scrum Master role to leverage my expertise in Agile frameworks to enhance team productivity and project outcomes.
Overview
3
3
years of professional experience
Work History
Contract Analyst
PMMC
05.2023 - Current
- Increased cost savings for clients by skillfully finding contract errors.
- Monitored incoming contracts and contract amendments for correct pricing and information.
- Leverage multiple contract systems to interpret, load, and analyze contracts for clients.
- Identifies calculation variances using accuracy assessment techniques.
- Deliver accurate contracts for hospitals which allocates more resources to devote to patient care.
Scrum Master/Project Manager
Victory Garden International
10.2022 - 10.2023
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Monitored and tracked project progress to ensure deadlines are met.
- Worked closely and listened to team members' to remove blockers and impediments.
- Coached teams in Agile practices and provided necessary training to ensure scrum process are being applied.
- Collaborate with leadership and stakeholders to identify needs and perform strategic planning.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
Customer Associate
Target
06.2021 - 03.2023
- Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
- Balancing workload efficiently by prioritizing tasks based on urgency or importance.
- Leverage multiple inventory management devices for customer support.
- Streamlined the checkout process for faster transactions and improved customer experience.
Marketing Associate Intern
Godzway
03.2022 - 04.2022
- Implemented marketing plan for All Social Media Platforms
- Maximized return on investment by analyzing campaign data and adjusting strategies accordingly.
- Strengthened client relationships through regular communication and prompt issue resolution.
- Managed project timelines, ensuring all deadlines were met without compromising quality of work.
- Coordinated audience interaction for maximum engagement to increase brand awareness
Education
Product Management Training Course -
LinkedIn
Social Media Training Course -
HubSpot Academy
Bachelor of Science - Health And Wellness
Lander University
Greenwood, SC05.2023
Skills
- Agile Coaching
- JIRA
- Scrum Framework
- Confluence
- Time Management
- Daily Scrum
- Task Prioritization
- Relationship Building
Involvement
- Clubhouse Speech Improvement Project Leader
- Nursing Clinical Program
- Panama City Rebuild Volunteer
- Blue Key and Alpha Chi Honor Society
Timeline
Contract Analyst
PMMC
05.2023 - Current
Scrum Master/Project Manager
Victory Garden International
10.2022 - 10.2023
Marketing Associate Intern
Godzway
03.2022 - 04.2022
Customer Associate
Target
06.2021 - 03.2023
Product Management Training Course -
LinkedIn
Social Media Training Course -
HubSpot Academy
Bachelor of Science - Health And Wellness
Lander University
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