Naka Utman
Lake Placid,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Administrative Clerk
Millennium Physicians Group
Lake Placid, FL
12.2011 - Current
- Managed daily office operations, including scheduling appointments and managing incoming calls.
- Organized and maintained filing systems both electronically and manually.
- Performed data entry duties to update client information in databases.
- Provided assistance to other departments when needed.
- Delivered exceptional customer service through direct communication with clients and team members.
- Greeted and signed in visitors to facilitate front office operations.
- Answered telephones, directed calls and took messages.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Copied, sorted and filed records of office activities and business transactions.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
Residential Staff Supervisor
Rosewood Senior Care
Lake Placid, FL
12.2005 - 12.2011
- Monitored staff performance and provided feedback, coaching and counseling to improve job performance.
- Coordinated employee schedules according to shift changes and availability.
- Assisted Residents with Activities of daily living.
- Assisted Residents with medications.
- Organized activities for Residents.
- Scheduled appointments and transportation for Residents.
Team Leader
Florida Institute of Neurologic Rehabilitation
Wauchula, FL
08.1999 - 09.2003
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Organized weekend activities for all Residents.
- Administered all Residents medications.
- Assisted all Residents with appointments to school, Doctors, and Therapy visits.
Education
GED -
Cornerstone Christian Academy
Online02-1999
Skills
- Appointment Scheduling
- Verbal and written communication
- Office Supply Management
- Scheduling and calendar management
- Clerical Support
- Maintaining confidentiality
- Documentation and Recordkeeping
- Cash Management
Timeline
Administrative Clerk
Millennium Physicians Group
12.2011 - Current
Residential Staff Supervisor
Rosewood Senior Care
12.2005 - 12.2011
Team Leader
Florida Institute of Neurologic Rehabilitation
08.1999 - 09.2003
GED -
Cornerstone Christian Academy
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