Nakai White
Covington
Summary
Accomplished healthcare professional with extensive experience at Piedmont Hospital, excelling in patient care and emergency response. Demonstrated expertise in vital signs monitoring and compassionate communication, enhancing patient outcomes. Proven ability to collaborate with multidisciplinary teams, achieving a 20% improvement in patient satisfaction. Skilled in HIPAA compliance and clinical documentation.
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CNA / PCT
Piedmont Hospital
12.2023 - Current
- Provided compassionate patient care, ensuring comfort and safety during daily activities.
- Assisted nursing staff with medical procedures, enhancing workflow and patient support.
- Monitored vital signs, documenting changes to maintain accurate medical records.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
Behavior Health Technician
Northside Hospital Cherokee
02.2023 - Current
- Monitored patient behavior and reported changes to healthcare team.
- Assisted in implementing individualized treatment plans to enhance patient outcomes.
- Conducted therapeutic activities to promote mental and emotional well-being.
- Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
- Provided crisis intervention support to patients during high-stress situations.
- Educated patients and families on coping strategies and available resources.
PCT/ UNIT SECRATARY
Northside Hospital Cherokee
02.2023 - Current
- Coordinated patient admissions and discharges, ensuring smooth transitions within unit operations.
- Managed scheduling for staff and patient appointments, optimizing departmental workflow.
- Maintained accurate medical records and documentation in compliance with healthcare regulations.
- Assisted in the preparation of reports, enhancing communication between departments.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
Substance Abuse Technician
Favorite Healthcare Agency
01.2022 - Current
- Provided support in daily operations of substance abuse treatment programs.
- Assisted clients in navigating recovery resources and community services.
- Maintained accurate documentation of client progress and treatment plans.
- Developed and implemented individualized care strategies for clients.
- Collaborated with multidisciplinary teams to enhance client outcomes and program effectiveness.
- Promoted positive behavior change by reinforcing achievements and supporting clients'' personal growth in recovery.
- Reduced substance abuse relapse rates by implementing evidence-based treatment plans and interventions.
Mental Health Technician /Skills Trainer
Trillium Family Services
10.2021 - Current
- Monitored patient behavior and reported changes to healthcare team.
- Assisted in implementing individualized care plans to enhance patient well-being.
- Facilitated therapeutic activities to promote social interaction and mental health improvement.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care and safety.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
Mental Health Technician
Favorite Healthcare Agency
01.2021 - Current
- Monitored patient behavior and provided emotional support in crisis situations.
- Assisted in developing and implementing individualized care plans for patients.
- Documented patient progress and maintained accurate records of treatment activities.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care.
Environmental Services Housekeeper
Favorite Healthcare Staffing Agency
01.2021 - Current
- Maintained cleanliness and sanitation standards in compliance with health regulations.
- Operated cleaning equipment efficiently to ensure thorough facility upkeep.
- Collaborated with team members to optimize workflow and enhance service quality.
- Trained new staff on cleaning protocols and safety procedures to ensure consistency.
Registrar Clerk
Favorite Healthcare Agency
01.2021 - Current
- Processed student registrations and maintained accurate records in compliance with institutional policies.
- Coordinated scheduling of classes and managed enrollment data using database management systems.
- Developed and implemented standardized procedures for efficient handling of student inquiries and documentation.
- Provided guidance to students regarding registration processes, ensuring clarity and adherence to deadlines.
Emergency Room Technician
Favorite Healthcare Agency
01.2021 - Current
- Assessed patient conditions to prioritize care based on urgency and severity.
- Assisted medical staff with procedures, ensuring adherence to safety protocols.
- Monitored vital signs and reported changes to the healthcare team promptly.
- Maintained cleanliness and organization of emergency room equipment and supplies.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Quickly responded to codes and cardiac monitor alarms.
- Participated in ongoing professional development opportunities such as training sessions or workshops to stay current on best practices in emergency medicine.
CNA / ALS
Shaftner Limited / Private Duty
03.2012 - Current
- Provided compassionate care to patients, assisting with daily living activities and ensuring comfort.
- Monitored vital signs and reported changes to nursing staff to facilitate timely interventions.
- Assisted in developing individualized care plans for ALS based on patient needs and preferences.
- Maintained accurate patient records, contributing to effective communication among healthcare providers.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Trained and mentored new CNAs, enhancing team efficiency and patient care quality.
Patient Safety Technician
Childrens Hospital of Atlanta
01.2019 - 01.2021
- Monitored patient safety protocols to ensure compliance with hospital standards
- Conducted thorough assessments of potential hazards in patient care environments
- Collaborated with multidisciplinary teams to improve safety practices and procedures
- Implemented training programs for staff on best practices for patient safety
- Exhibited strong teamwork and collaboration skills by actively supporting coworkers during high-stress situations or when short-staffed, maintaining quality patient care across the unit.
- Enhanced patient safety by conducting regular rounds and monitoring vital signs.
Psychiatric Emergency Technician
St Mary Hosptial
01.2007 - 03.2012
- Administered emergency medical care to patients in critical conditions.
- Operated and maintained life-saving equipment, ensuring optimal functionality.
- Coordinated with healthcare teams to streamline patient treatment processes.
- Trained junior technicians on emergency response protocols and procedures.
- Mentored new technicians, fostering skill development and confidence in high-pressure situations.
- Documented detailed patient reports for seamless handoff to receiving medical personnel, ensuring continuity of care.
- Enhanced response times by effectively communicating with dispatchers, paramedics, and other healthcare professionals.
- Safely transported patients to healthcare facilities while providing ongoing assessment and interventions as needed.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Handled patient transfers from one medical facility to another.
- Observed patient behavior to report changes to medical personnel.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
Education
Bachelor of Science - Health Care Management
South University Savannah
GA05-2028
High School Diploma -
Penn Foster Career School
Scranton, PA06-2019
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- HIPAA compliance
- Basic life support
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Emergency response
- Clinical documentation
Certification
- CNA - Certified Nurse Assistant
- BLS Certified
- CPI Certified
- FIRST AID / CPR Certified
- MENTAL HEALTH FIRST AID Certified
Timeline
CNA / PCT
Piedmont Hospital
12.2023 - Current
Behavior Health Technician
Northside Hospital Cherokee
02.2023 - Current
PCT/ UNIT SECRATARY
Northside Hospital Cherokee
02.2023 - Current
Substance Abuse Technician
Favorite Healthcare Agency
01.2022 - Current
Mental Health Technician /Skills Trainer
Trillium Family Services
10.2021 - Current
Mental Health Technician
Favorite Healthcare Agency
01.2021 - Current
Environmental Services Housekeeper
Favorite Healthcare Staffing Agency
01.2021 - Current
Registrar Clerk
Favorite Healthcare Agency
01.2021 - Current
Emergency Room Technician
Favorite Healthcare Agency
01.2021 - Current
Patient Safety Technician
Childrens Hospital of Atlanta
01.2019 - 01.2021
CNA / ALS
Shaftner Limited / Private Duty
03.2012 - Current
Psychiatric Emergency Technician
St Mary Hosptial
01.2007 - 03.2012
Bachelor of Science - Health Care Management
South University Savannah
High School Diploma -
Penn Foster Career School