Summary
Overview
Work History
Education
Skills
Personal Information
traveling and novel writing
Languages
Work Availability
Timeline
Hi, I’m

Nakai Mujeni

Harare
Nakai Mujeni

Summary

To be linked with a dynamic organization that can utilize my personal knowledge and attributes and providing an enabling atmosphere to unlock fully my potential to the growth of the organization and beneficiation to the community

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs.

Overview

15
years of professional experience
3
years of post-secondary education

Work History

mwors
Harare

Betting Clerk
03.2025 - Current

Job overview

  • Played an active role in maintaining a clean and professional work area, contributing to a pleasant environment for both patrons and staff members alike.
  • Increased customer satisfaction by providing timely and accurate betting assistance.
  • Handled cash transactions securely, maintaining accountability for funds throughout shifts.
  • Improved operational efficiency by maintaining organized records of all betting transactions.
  • Enhanced customer loyalty with exceptional service, ensuring all transactions were handled professionally and accurately.
  • Built strong relationships with regular clients, developing trust through consistent quality service.
  • Adapted quickly to changing odds or race cancellations, informing customers promptly to minimize confusion.
  • Resolved customer disputes calmly and professionally, promoting a fair gaming atmosphere.
  • Verified winning tickets efficiently, ensuring prompt payouts to satisfied customers.
  • Managed payouts or collection of amounts at conclusion of wagers.
  • Delivered fast-paced service during high-stakes events, processing bets with accuracy under pressure.
  • Assisted customers in understanding betting options, resulting in confident wagering decisions.
  • Maintained high standards of integrity by adhering to all company policies and gaming regulations.
  • Supported new staff members through training and mentorship, fostering a productive team dynamic.

Albmed Clinic

Sales Assistant
10.2017 - 08.2018

Job overview

  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Trained new staff on sales techniques and store policies, enhancing overall team performance.
  • Assisted in hiring nurse aids and conducting necessary interviews
  • Implemented customer feedback system to identify and address areas for improvement.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Performed cash, card, and check transactions to complete customer purchases.

Muchengeti Farm

Accounts Clerk and Administrator
07.2015 - 10.2017

Job overview

  • Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
  • Set up and updated Excel spreadsheets to track financial data.
  • Provided exceptional customer service to both internal departments and external clients while resolving billing inquiries efficiently.
  • Ensured prompt payment of invoices, negotiating with vendors to secure favorable terms and discounts.
  • Assisted in the preparation of monthly financial statements to provide insight into company performance.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Minimized late fees by ensuring timely submission of required government filings such as taxes or permits renewals.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Inspected account books and recorded transactions.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Enhanced internal communication by creating a centralized information hub accessible to all staff members.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Led transition to paperless office, reducing operational costs and environmental impact.
  • Gathered, organized and input information into digital database.

Kingsway Medical Clinic

Debtors Management
08.2015 - 10.2017

Job overview

  • Improved file management efficiency by implementing a digital filing system and reducing paper usage.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Streamlined invoice processing, reducing average payment turnaround time.
  • Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
  • generated files of unpaid medical aid fees contacted respective companies to make sure their patient fees were paid on time.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.

ACCA Westgate Offices

Student Intern
03.2015 - 08.2015

Job overview

  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
  • Developed strong communication skills by presenting findings in team meetings and collaborating on group projects.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Prepared project presentations and reports to assist senior staff.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Gungwa Timbers
Mt Darwin

School Leaver Apprentice
08.2010 - 12.2011

Job overview

  • Assessed data and information to verify entry, calculation, and billing code accuracy.
  • Streamlined accounts payable processes by implementing an efficient digital filing system.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Enhanced financial accuracy, maintaining detailed records of all transactions and bank deposits.
  • Optimized cash flow management, tracking incoming payments, and coordinating collections efforts when necessary.
  • Collaborated closely with team members to complete complex projects within tight deadlines.
  • Supported payroll administration functions to ensure employees received accurate compensation on time each pay period.
  • Safeguarded company assets through regular inventory checks, reconciliation, and effective asset management practices.
  • Contributed to a streamlined budgeting process by providing timely expense reports and analysis.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
  • Set up and updated Excel spreadsheets to track financial data.
  • Inspected account books and recorded transactions.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Learned wide range of simple and complex techniques from on-the-job training.
  • Streamlined apprentice training process, enabling new apprentices to become productive more quickly.
  • Supported project managers with timely updates, enabling better project tracking and client communication.

Education

ACCA Open Learning Center

ACCA Diploma from Accounting in Business(FAB), Management Accounting(FAM), Financial Accounting(FFA)

University Overview

Chipindura High School

A'' Level from Mathematics, Accounting, Business studies

University Overview

Goromonzi High School

O'' LEVEL from 8''O Level including English and Mathematics
01.2005 - 01.2008

University Overview

Alison
Online

from Phychology
04.2025 - Current

University Overview

ACCA Charterd Accountants Academy

Ethics And Professional Skills Module from Audit And Assurance, Financial Management, Financial Reporting

University Overview

Skills

Customer Assistance

Personal Information

Personal Information
  • Date of Birth: 01/07/92
  • Nationality: Zimbabwean

traveling and novel writing

traveling and novel writing

I love traveling as it helps me to view life on a different perspective.

I enjoy novel writing because it helps me to express myself and it acts as a tool for my visionary thinking .

Languages

English
Bilingual or Proficient (C2)
German
Beginner (A1)
Availability
See my work availability
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monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Alison
from Phychology
04.2025 - Current
Betting Clerk
mwors
03.2025 - Current
Sales Assistant
Albmed Clinic
10.2017 - 08.2018
Debtors Management
Kingsway Medical Clinic
08.2015 - 10.2017
Accounts Clerk and Administrator
Muchengeti Farm
07.2015 - 10.2017
Student Intern
ACCA Westgate Offices
03.2015 - 08.2015
School Leaver Apprentice
Gungwa Timbers
08.2010 - 12.2011
Goromonzi High School
O'' LEVEL from 8''O Level including English and Mathematics
01.2005 - 01.2008
Chipindura High School
A'' Level from Mathematics, Accounting, Business studies
ACCA Open Learning Center
ACCA Diploma from Accounting in Business(FAB), Management Accounting(FAM), Financial Accounting(FFA)
ACCA Charterd Accountants Academy
Ethics And Professional Skills Module from Audit And Assurance, Financial Management, Financial Reporting

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