NAKASHIA WILLIAMS
Prairieville,La
Summary
Dynamic Credit Balance Analyst skilled in researching and resolving credit balance claims to optimize financial accuracy. Expertise in navigating payer systems and coordinating refund requests to ensure compliance and enhance departmental revenue through timely account resolution.
Overview
9
9
years of professional experience
Work History
Credit Balance Analyst-RCM
Visualutions, INC
06.2023 - Current
- Research and resolve credit balance claims.
- Navigated payer and internal systems to ensure timely resolution of credit balances.
- Posted electronic (ERAs) and manual payments for insurance and patients, ensuring timely and accurate payment entry.
- Evaluate and interpret the explanation of benefits to identify discrepancies.
- Coordinate refund requests and credit transfers
- Conducted research on business solutions with clients to identify additional services that could enhance department revenue.
Realtor
Roussel Real Estate
08.2021 - 06.2023
- Conducted market analysis to determine property values and competitive pricing strategies.
- Negotiated contracts and agreements between buyers and sellers for optimal outcomes.
- Coordinated with mortgage brokers, home inspectors, and other professionals to streamline closing processes and enhance client experience.
- Guided clients through home buying and selling processes, facilitating informed decisions and ensuring satisfaction.
Banker
Capital One Banks
01.2018 - 06.2021
- Delivered tailored financial solutions aligned with client needs and goals, enhancing customer satisfaction.
- Opened and managed personal and business accounts, including checking, savings, and credit accounts, to support client financial objectives.
- Opened personal and business accounts for clients, offering loan products, and resolving client concerns
- Maintained up-to-date knowledge of products and services to ensure compliance with banking regulations and support informed client decisions.
Education
Associate of Science - Business
Baton Rouge Community College
Baton Rouge, LA07-2020
Skills
- Claims management
- Credit balance evaluation
- Payor system navigation
- Research and resolution
- Dispute resolution
- Financial reporting
- Account management
- Client relationship management
- Computer: Microsoft Excel, Access, PowerPoint, Data analysis; Windows OS
Timeline
Credit Balance Analyst-RCM
Visualutions, INC
06.2023 - Current
Realtor
Roussel Real Estate
08.2021 - 06.2023
Banker
Capital One Banks
01.2018 - 06.2021
Associate of Science - Business
Baton Rouge Community College