Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nakasia Wheeler

Mansfield,TX

Summary

Detail-oriented and dependable professional with a robust background in customer service, administrative support, and effective communication, developed through extensive experience in fast-paced service and operational environments. Demonstrated expertise in assisting diverse populations while efficiently managing multiple responsibilities and maintaining a high level of professionalism under pressure. Committed to delivering exceptional service and fostering positive relationships, contributing to team success and client satisfaction. Adaptable and proactive, ready to tackle challenges with a solutions-oriented mindset.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
11.2025 - Current
  • Maintained accuracy and efficiency while processing high volumes of orders in a fast-paced environment.
  • Followed strict safety and organizational procedures.
  • Demonstrated reliability, time management, and attention to detail.

Special Education Substitute
08.2025 - 05.2026
  • Supported students and staff by providing classroom assistance and supervision.
  • Communicated effectively with teachers, students, and administrators.
  • Maintained patience, professionalism, and confidentiality while assisting individuals with diverse needs.

Package Handler

UPS
08.2025 - 01.2026
  • Coordinated shipment processing while meeting productivity deadlines.
  • Worked collaboratively with team members to maintain efficient operations.
  • Followed safety procedures and maintained organized work areas.

Package Handler

FedEx
06.2025 - 08.2025
  • Processed shipments accurately in a high-volume distribution environment.
  • Demonstrated strong organizational and time-management skills.

Customer Service Representative

Kroger
01.2024 - 06.2025
  • Provided professional front-line customer service, resolving questions and concerns efficiently.
  • Handled transactions, returns, and customer inquiries with accuracy and professionalism.
  • Maintained a welcoming environment while supporting daily front-end operations.

Coaching Assistant/Cheerleader

Forever Cheer
Salt Lake City, UT
01.2017 - 07.2023
  • Demonstrated and supervised stunts, tumbling, jumps, and choreography.
  • Organized practice schedules and managed attendance records.
  • Flyer and tumbler
  • Supported team preparation for games, competitions and more

Education

High School Diploma -

Lake Ridge High School
Mansfield, TX
12.2024

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Mountain Ridge High School
06.2023

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration

Certification

CPR Certified — June 2023

Timeline

Warehouse Associate

Amazon
11.2025 - Current

Special Education Substitute
08.2025 - 05.2026

Package Handler

UPS
08.2025 - 01.2026

Package Handler

FedEx
06.2025 - 08.2025

Customer Service Representative

Kroger
01.2024 - 06.2025

Coaching Assistant/Cheerleader

Forever Cheer
01.2017 - 07.2023

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Mountain Ridge High School

High School Diploma -

Lake Ridge High School
Nakasia Wheeler