Nakayla Williams
Houston
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
2021
2021
years of post-secondary education
Work History
Vocal Coach
School of Rock
Houston
01.2025 - Current
- Developed customized vocal exercises for diverse student skill levels.
- Conducted one-on-one coaching sessions to enhance vocal techniques.
- Led group rehearsals to foster teamwork and musical collaboration.
- Evaluated student progress and provided constructive feedback regularly.
- Organized performance opportunities to build confidence in students.
- Collaborated with parents to discuss student development and objectives.
- Mentored individual students by taking creative approach.
- Maintained students' progress by evaluating and adjusting strategies.
- Provided private instruction to amateur and professional performers.
- Offered personalized instruction tailored to individual and group needs.
- Noted successes and struggles and gave helpful feedback to students, families and producers.
- Adapted instruction methods depending on the learning style of each student.
- Analyzed recordings of past performances with students to identify areas needing improvement.
- Encouraged students to practice regularly outside of lessons.
- Monitored progress of students to ensure they were meeting their goals.
- Evaluated the strengths and weaknesses of each singer's voice.
- Discussed stage presence, microphone technique, and other aspects related to live performance.
- Assisted with the selection of songs appropriate for a student's vocal range and ability.
- Created customized breathing exercises tailored to a student's needs.
- Demonstrated proper warmup exercises before rehearsals and performances.
- Prompted student motivation, participation and listening skills through positive reinforcement and weekly recognition.
- Developed strong working relationships with students and parents to accomplish school and departmental vision and goals.
- Familiarized students with basic concepts of tempo, symphony and chords.
- Coordinated with school, students and parents regarding afterschool rehearsals and performances.
Wait Staff Member
Eagles Trace
Houston
06.2019 - 03.2024
- Provided excellent customer service in dining areas at a senior living community.
- Maintained cleanliness and organization of tables and dining areas throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery to residents.
- Trained new staff on service protocols and operational procedures effectively.
- Engaged residents in friendly conversation to enhance their dining experience.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Ensured that all orders were taken correctly and in a timely manner.
- Greeted and welcomed customers, providing them with menus.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Processed payments accurately using cash registers or point-of-sale systems.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Trained new employees on restaurant procedures and plating techniques.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Addressed complaints to kitchen staff and served replacement items.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Prepared checks, itemizing total meal costs and taxes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Education
West Side High School
Houston, Tx Skills
- Client Relationship Management
- Strong Work Ethic
- Team Member Support
- Exceptional Customer Service
- Team Collaboration
- Adaptability in Teaching
- Effective Communication
- Constructive Feedback Delivery
- Critical Listening Skills
- Critical Thinking Skills
- Time Management
- Motivation Techniques
- Articulation and Diction
- Verbal and Written Communication
- Equipment Maintenance
- Client Relationship Building
- Group Workshop Facilitation
- Continuous Improvement
- Team Collaboration
- Problem Solving
- Adaptability to Feedback
- Strong Multitasking
- Handling Complaints
- Salesmanship
- Memory Retention
- Professional Appearance
- Calm Demeanor
- Sales Expertise
- Task Prioritization
Timeline
Vocal Coach
School of Rock
01.2025 - Current
Wait Staff Member
Eagles Trace
06.2019 - 03.2024
West Side High School