Ngan Tran
Dallas,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Experienced delivery driver bringing great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.
Overview
5
5
years of professional experience
Work History
Step-Van Driver
LQ Logistics
Frisco, TX
10.2021 - Current
- Maintained vehicle by refueling, performing regular fluid level checks; cleaning interior and exterior of vehicle.
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Conducted inspections on vehicles prior to use
- Efficient & quick delivery of a predetermined number of packages daily.
- Assisting customers with questions/concerns
- Assisting coworkers when with their tasks and workload.
- Training and mentoring new employees
Dispatcher
Kwik Logistics
Frisco, TX
11.2019 - 10.2021
- Planned, organized, assign, and managed work of drivers to accomplish consistent work within organizational standards.
- Providing support to drivers regarding routes, traffic hazards, weather conditions, package handling, request for assistance, inquires, and miscellaneous issues.
- Reporting to supervisor regarding status of drivers and progression of routes and deliveries. As well as, any issues that emerge.
Target Electronics Associate
Target
Richardson, TX
11.2018 - 09.2019
- Greeted customers, helped locate merchandise, suggested suitable options and promoted key items. Handled customer inquiries about products and services.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Supported loss prevention goals by monitoring shopper behavior.
- Trained in a variety of positions and tasks including package shipment, cashier, transportation of product(s) to the customer's vehicle.
Education
Collin College
Plano, TXSkills
- Vehicle Safety and Maintenance
- Excellent Customer Service
- Delivery Verification
- Delivery and Shipment Records
- Efficiency and Time Management
- Ability to Lift 50 Pounds
- Customer Deliveries
- Navigation Equipment
- Load Safety
- Fleet Safety Certified
- Dispatch Collaboration
- Strong Working Relationships
- Residential Delivery Etiquette
- Contactless Deliveries
- Safe Driving Practices
- Signature Verification
- Commercial Driving Experience
Timeline
Step-Van Driver
LQ Logistics
10.2021 - Current
Dispatcher
Kwik Logistics
11.2019 - 10.2021
Target Electronics Associate
Target
11.2018 - 09.2019
Collin College
Similar Profiles
Joshua JohnJoshua John
Delivery Attendant at Lq Logistics Pte LtdDelivery Attendant at Lq Logistics Pte Ltd
MItchell BrownMItchell Brown
Bottle Shop Attendant at LQBottle Shop Attendant at LQ
Bikash ShresthaBikash Shrestha
Technician Team Leader at LQ-Mechatronics, MechatronicsTechnician Team Leader at LQ-Mechatronics, Mechatronics