Nakeem Cook
Pathways To Housing Dc
Arlington
14
years of professional experience
Dynamic and results-driven Case Manager and Supervisor with over 7 years of experience supporting at-risk youth, individuals in recovery, and families experiencing housing instability. Proven record of leadership in residential, educational, and behavioral health settings. Skilled in program supervision, youth mentorship, crisis response, and behavior modification. Adept at coordinating multidisciplinary teams and fostering environments that promote growth, accountability, and self-sufficiency.
Work History
Permanent Supportive Housing Case Manager
2 Years 6 Months- Provide comprehensive case management services to individuals experiencing homelessness and housing instability, supporting long-term housing retention and independent living.
- Monitor client compliance with Permanent Supportive Housing (PSH) program requirements, housing voucher regulations, lease obligations, and recertification deadlines.
- Conduct home visits, office appointments, and community-based meetings to assess client needs, monitor housing stability, and develop individualized service plans.
- Coordinate housing-related documentation, including Housing Assistance Payments (HAP), Request for Tenancy Approval (RFTA), Request for Tenancy Action (RTA), and housing voucher briefings.
- Collaborate with landlords, property management companies, housing authorities, and community providers to resolve housing concerns and prevent housing loss.
- Assist clients with Medicaid renewals, Social Security benefits, Direct Express, representative payee services, and other essential benefits.
Case Manager / Detention Specialist
11 Months- Delivered individualized case management and counseling to detained youth, conducting assessments and developing service and reentry plans. Implemented behavior-modification strategies to maintain a structured, safe facility environment. Liaised with families, courts, and community agencies to coordinate care and facilitate successful post-release transitions.
- Develop and manage a content calendar to communicate Northern Virginia Juvenile Detention Center programs, services, initiatives, and events across digital and print platforms.
- Coordinate content requests, reviews, approvals, and publication deadlines with staff and leadership to ensure timely and accurate communication.
- Maintain a consistent, professional organizational voice and visual identity while developing communication guidelines and templates for staff.
- Keep website content accurate and up to date, including program information, youth services, facility updates, community initiatives, events, and available opportunities.
Permanent Supportive Housing Case Manager / Transitional Youth Specialist
2 Years 8 Months- Managed a caseload of 25 clients experiencing homelessness and co-occurring mental health and substance-use challenges. Developed individualized housing-stability and recovery plans and conducted regular home visits and crisis interventions.
- Linked youth and adults to employment, education, and healthcare resources to support long-term independence.
- Coordinated services with landlords, benefit agencies, and community partners to promote housing retention and client stability.
Lead Dedicated Aide
1 Year- Supported students with individualized academic and behavioral plans, implementing structured routines and positive behavior supports to increase engagement. Collaborated with teachers and clinicians to adapt instructional strategies, track student progress, and address behavioral challenges. Fostered a safe, inclusive classroom environment and communicated regularly with families and support staff.
Mental Health Technician (On-Call)
6 Months- Supported adolescents and adults in a secure therapeutic environment. Assisted in implementing treatment and behavioral management plans. Documented client behavior, interventions, and progress accurately. Provided emotional support and crisis intervention in accordance with facility policies. Collaborated with nurses, therapists, and supervisors to maintain a safe environment.
Case Manager / Site Supervisor
2 Years- Supervised a 15-person team in a supportive housing program, overseeing daily operations, staff development, and performance evaluations. Ensured compliance with HUD and agency policies and maintained program quality through audits and documentation. Designed and implemented individualized service plans and group programming to support resident stability. Built and maintained community partnerships to expand housing and support options.
- Coordinated communication and information sharing among staff and departments to ensure consistent messaging and timely dissemination of updates.
- Supported administrative and communication efforts to improve staff awareness of shelter policies, upcoming events, and operational changes.
- Maintained and updated email communications to ensure staff received timely information regarding shelter operations, program updates, and organizational announcements.
Shift Supervisor
2 Years 7 Months- Supervised residential operations during assigned shifts in a 24-hour facility. Oversaw staff performance, incident reporting, and client engagement. Ensured compliance with DHS regulations and maintained safety and cleanliness standards. Responded to emergencies, resolved conflicts, and provided guidance to residential aides.
- , reviewed, and edited newsletters, website content, social media posts, presentations, program updates, and community outreach materials.
- Collaborated with program staff to gather information, highlight success stories, and share updates about services, initiatives, and community engagement.
- Translated program information, service updates, and organizational data into clear, accessible content for families, children, community partners, and other stakeholders.
- Supported communication efforts to promote programs, increase community awareness, and highlight the organization’s impact on children and families.
- Ensured all published materials were accurate, professional, and aligned with the organization’s mission and communication standards.
Residential Aide
2 Years- Monitored and supported residents in compliance with shelter policies and safety procedures; conducted hourly rounds, logged activities, and reported incidents promptly. Assisted residents with referrals to housing, employment, and social services and maintained a professional, empathetic environment that promoted stability and progress.
Education
Skills
Case Management & Supervision
Youth Development
Crisis & Behavior Intervention
Trauma-Informed Care
Program Leadership & Training
Individual & Group Counseling
Documentation & Compliance
Community Partnerships
Housing & Support Services
Rehabilitation & Reentry Support
Written and Verbal Communication
Content Creation and Editing
Website Content Management
Email Communications
Social Media Management
Newsletter Development
Event Planning and Coordination
Brand Management and Consistent Messaging
Community Outreach and Engagement
Program Information Management
Timeline
Permanent Supportive Housing Case Manager
Pathways To Housing Dc
04.2024 - CurrentRead More
Case Manager / Detention Specialist
Northern Virginia Juvenile Detention Center
12.2023 - 11.2024Read More
Permanent Supportive Housing Case Manager / Transitional Youth Specialist
Community Connections
01.2021 - 09.2023Read More
Lead Dedicated Aide
SEED Public Charter School
09.2020 - 09.2021Read More
Mental Health Technician (On-Call)
North Spring Behavioral Healthcare
02.2020 - 08.2020Read More
Case Manager / Site Supervisor
Acacia Network
01.2017 - 01.2019Read More
Shift Supervisor
Children Community Services
05.2014 - 12.2016Read More
Residential Aide
Children Community Services
05.2012 - 05.2014Read More
SUNY Buffalo State College
Read More
EBC High School for Public Service
Read More