Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Nakeia Avant

Chandler,AZ

Summary

Skilled dental assistant with the experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, and front office administrative duties Quick learner and successful in building relationships with coworkers and patients.


Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.


Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Home Health Aide

BAYADA
08.2022 - 01.2024
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Followed nutritional plans to prepare optimal meals.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Lead Dental Assistant

The Heart That Smiles Mobile Dentists
01.2017 - 08.2022
  • Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions, and calling for repairs.
  • Monitored and optimized inventory, and reordered materials as required.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Prepared and sterilized instruments and materials for use by dentists.

Dental Assistant

CHICAGO FAMILY Health Center
11.2014 - 01.2017
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.

Retail Customer Service Associate

Burlington Coat Factory Warehouse
08.2012 - 11.2014
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
  • Protected products from damage by using proper packaging and bagging techniques.
  • Fulfilled customers' special requests for merchandise and delivery times.
  • Assembled completed orders and processed accurate payments to minimize accounting errors.
  • Operated office-type machinery and binding equipment to efficiently support retail customers.
  • Distributed information to in-store guests and answered questions to serve needs and drive sales.
  • Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.

Education

High School Diploma -

Evergreen Park Community High School
Evergreen Park, IL
08.2012

Bachelor of Science -

Northern Arizona University
Flagstaff, AZ
08.2025

Skills

  • Oral Surgery
  • Patient Intake Procedures
  • Taking X-Rays
  • Patient Data Gathering
  • Oral Health Care
  • Chairside Assistance
  • Henry Schein Dentrix
  • Sterilization Techniques
  • Radiography Safety
  • Sealant Application
  • Strong Writing and Verbal Skills
  • Active Listening
  • Scheduling
  • Data Entry
  • Paperwork Processing
  • Account Updating
  • Follow-Up Skills
  • Filing
  • Order Fulfillment
  • Multi-Line Phone Talent
  • Documentation
  • Office Equipment Proficiency
  • Quality Assurance Controls
  • Administrative Support
  • Computer Proficiency
  • Microsoft Excel
  • Nutrition Management
  • Medical Equipment Operation
  • Cultural Sensitivity
  • Vital Signs Monitoring
  • Palliative Care
  • Emotional Support
  • Patient assessment
  • Infection control
  • CPR certification
  • Fall prevention
  • Stress management

Accomplishments

    Academic Honors: National Society Of leadership and Success



Certification

BLS CPR

Level 1 AZ Fingerprint Clearance Card

  • Certified Dental Assistant
  • HHA - Home Health Aide

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Home Health Aide

BAYADA
08.2022 - 01.2024

Lead Dental Assistant

The Heart That Smiles Mobile Dentists
01.2017 - 08.2022

Dental Assistant

CHICAGO FAMILY Health Center
11.2014 - 01.2017

Retail Customer Service Associate

Burlington Coat Factory Warehouse
08.2012 - 11.2014

High School Diploma -

Evergreen Park Community High School

Bachelor of Science -

Northern Arizona University
Nakeia Avant